Regional Real Estate Ops & Marketing Concierge

Compass International Holdings; Cincinnati (OH); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with company match

Paid time off (Holidays, Vacation, Sck

Paid Family & Paternity Leave

Life Insurance

Business Travel Insurance

LinkedIn Learning

Employee Referral Program

Adoption Assistance Program

Employee Assistance Program

Health and Wellness Program and Incent

Employee Discounts

Employee Resource Groups

Job summary

Coldwell Banker in Cincinnati is seeking a Regional Support Specialist to assist agents, branch leaders, and marketing initiatives. You will support office technology, streamline operations, and help with social media efforts using our in-house tools.

This role requires strong organization, tech-savviness, and a collaborative mindset. Based in a branch, you’ll collaborate with the regional support team and brokerage leadership, helping onboarding, events, and daily office functions to keep the

Qualifications

• Two+ years of customer service experience preferred.
• Familiarity with social media platforms (Facebook/Instagram) required.
• Excellent written and verbal communication skills essential.
• Proficiency with PC/Mac/Mobile platforms and standard software required.

Responsibilities

• Provide white-glove service for agents and clients visiting our offices, promoting the teams available to support them including Primary Services and Transaction Concierge
• Support agents with any technology, process, or operationally related questions
• Provide basic social media and marketing support to agents and manage office social media accounts, on-demand
• Promote a friendly, inclusive office culture that reinforces our agent value proposition
• Coordinate with and across other Agent Services operational teams to direct Agents on transaction related questions or issues
• Collaborate with the Agent Onboarding Team to facilitate the agent onboarding process as required, including training on company tools and introductions to affiliated partners

Skills

Customer service

Social media

Tech-savvy

Communication

Tools

MoxiWorks

Prospect Square

Listing Concierge

Microsoft Office

Job description

Coldwell Banker in Cincinnati is seeking a Regional Support Specialist to assist agents, branch leaders, and marketing initiatives. You will support office technology, streamline operations, and help with social media efforts using our in-house tools.

This role requires strong organization, tech-savviness, and a collaborative mindset. Based in a branch, you’ll collaborate with the regional support team and brokerage leadership, helping onboarding, events, and daily office functions to keep the