Regional Quality Manager TW

TW Metals LLC; Monroe Township (Bradford County); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Benefits package

Job summary

TW Metals, LLC is seeking a seasoned Quality Assurance professional to lead QA and materials management across branches. The role focuses on enforcing ISO/AS standards, managing internal audits, RCCA workflows, and process improvements.

The candidate will develop procedures, train staff on QMS, and coordinate with stakeholders while traveling regionally as required. Strong communication and MS Office skills are essential.

Qualifications

• Bachelor's degree is required or equivalent experience.
• 5+ years of experience in quality assurance, materials management, sales or customer service, or a related field.
• Knowledge of ISO and AS Quality System Standards.
• Strong knowledge of quality management systems and quality control techniques.
• Proficient in Microsoft Office, including charts, graphs, and data analysis.
• Willingness to learn Metalware software.
• Demonstrated leadership and the ability to handle multiple tasks.
• Excellent written and verbal communication skills.
• Ability to travel regionally as required.

Responsibilities

• Review branch customer contract quality requirements.
• Review customer and industry specifications, drawings and standards.
• Purchase of material specifications.
• Develop, write, approve and control corporate and district procedures, forms and operational process documentation.
• Perform annual review/revisions to corporate controlled documents.
• Post controlled documents to SharePoint.
• Develop QMS awareness training presentations for Cornerstone upload.
• Provide onboarding and annual quality awareness training.
• Develop internal audit templates; conduct annual internal audits.
• Log findings/improvements and RCCA actions in company software.
• Submit RCCA for external audit findings and verify action closure.
• Monitor quality team objectives and drive process improvements.
• Use PFMEAs to identify and drive process improvements.
• Document branch quality performance reviews and supplier rejections.
• Prepare and deliver data for branch Management Reviews.

Skills

Quality Assurance

Leadership

Communication

MS Office

Data Analysis

ISO/AS Standards

Metalware familiarity

Education

Bachelor's degree in related field

Tools

Metalware

Job description

Responsibilities Include But Are Not Limited To

• Review specific branch customer contract quality requirements
• Review of customer and industry specifications, drawings and/or standards
• Purchase of material specifications
• Develop, write, approve and control corporate and district procedures, forms and operational process documentation
• Perform annual review/revisions to corporate controlled documents
• Post controlled documents to SharePoint
• Develop and write QMS awareness training presentations for approval and subsequent upload into Cornerstone
• Oversee and provide both on-boarding and annual employee quality awareness training as required utilizing quality training presentations stored in Cornerstone
• Develop internal audit templates
• Conduct annual internal audits as allocated and log findings/improvements
• Conduct annual internal GAP analysis of QMS compliance to all quality approval requirements as directed
• Management of branch customer audits
• Management of branch registrar audits
• Raise and progress completion of internal and customer findings (RCCA/CAPA) in company software and submission to customers as required
• Submit RCCA for any external audit findings
• Evaluate effectiveness of all implemented audit actions to ensure closure.
• Monitor and maintain quality team objectives
• Use of statistical data including PFMEAs to identify and drive process improvement
• Chair and document regular branch quality performance reviews including supplier rejections and credit analysis
• Monthly reporting of regional performance and open actions to quality management
• Quarterly performance reporting to senior management
• Preparation and delivery of data for annual branch Management Review meetings
• Update minutes and actions arising from Management Review meetings
• Lead on key improvement projects as allocated and agreed
• Maintain quality records

Supporting Tasks as required

• Escalation route for outstanding quality issues
• Review of customer purchase order requirements including review of customer and industry specifications, drawings and/or standards
• Review New Item Requests for Specifications
• Review and create SMO's
• Inventory and status adjustments in Metalware including raising debit notes
• Evaluation of branch implemented improvement actions
• Creation of letters of authorization

Qualifications

• Bachelor's degree in a related field, or equivalent experience-

Requirements

• 5+ years of experience in quality assurance, materials management, sales or customer service, or a related field.
• Knowledge of ISO and AS Quality System Standards
• Possess strong knowledge of quality management systems and quality control techniques
• Strong working knowledge of Microsoft Office including charts, graphing, and Data Analysis
• Willingness to learn proprietary computer program, known as Metalware
• Effective leadership skills
• Ability to handle multiple tasks
• Effective communication skills, both written and verbal
• Ability to travel regionally and across the organization as required for business needs

We Treat Our Employees Right

We offer a full comprehensive benefits program which includes: medical, dental, vision, company paid life insurance, short and long-term disability, paid vacation, PTO, 401(k), tuition reimbursement among other competitive benefits.

TW Metals, LLC. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will be considered for employment regardless of race, religion, gender, gender identity, sexual orientation, national origin, disability, age, or veteran status. TW Metals is also committed to complying with all fair employment practices regarding citizenship and immigration status.

The right opportunity is waiting for you here at TW Metals, LLC.

https://www.twmetals.com/