Regional Quality & Care Improvement Leader

21st Century Home Health Services Inc.; Burlingame (CA); On-site; USD 125,000 - 175,000; Full time

Job summary

21st Century Home Health Services Inc. is seeking a Regional Quality Manager to drive clinical quality across multiple California sites, including Burlingame, Walnut Creek, and San Jose.

The role emphasizes data-driven improvements, steering audits, and standardizing best practices across branches. Ideal candidates have 2+ years in home health operations, strong quality improvement skills, and the ability to coach clinical teams toward sustainable performance enhancements.

Qualifications

• Minimum 2+ years in home health or healthcare operations (regional).
• Experience leading quality initiatives and audits.
• Ability to translate data into actionable improvements.

Responsibilities

• Own regional clinical quality across the region with audits and outcomes data.
• Track patient outcomes, readmission rates, infection rates, and star ratings; drive improvements.
• Lead performance improvement projects from problem ID to measurement.
• Standardize best practices across branches for consistency in the field.
• Coach clinical teams with real-time feedback and targeted education.
• Investigate incidents and adverse events with a systems view and safeguards.
• Partner with regional leadership to align quality goals with staffing and growth.
• Prepare the region for surveys and accreditation reviews.

Skills

Quality improvement

Clinical leadership

Regulatory knowledge

Education

Bachelor's degree in healthcare administration or related

Job description

21st Century Home Health Services Inc. is seeking a Regional Quality Manager to drive clinical quality across multiple California sites, including Burlingame, Walnut Creek, and San Jose.

The role emphasizes data-driven improvements, steering audits, and standardizing best practices across branches. Ideal candidates have 2+ years in home health operations, strong quality improvement skills, and the ability to coach clinical teams toward sustainable performance enhancements.