Regional Quality Assurance & Education Nurse - State Veterans Homes

STG International; Charlotte (NC); On-site; USD 95,000 - 120,000; Full time

Job summary

A healthcare organization is seeking a Regional Quality Assurance & Education Nurse responsible for clinical quality improvement and training across various facilities in North Carolina. The ideal candidate will have an active RN license, significant long-term care experience, and expertise in nursing leadership. This role involves monitoring clinical outcomes, ensuring compliance with regulations, and conducting education programs for nursing staff.

Qualifications

• Active Registered Nurse (RN) license required.
• Minimum 3-5 years of long-term care experience.
• Minimum 2 years in a nursing leadership role.
• Strong knowledge of CMS regulations and state survey process.
• Experience with Quality Measures and staff education.

Responsibilities

• Oversee clinical quality improvement initiatives.
• Coordinate education and training programs across facilities.
• Monitor clinical outcomes and compliance with regulations.
• Develop and implement Plans of Correction and follow‑up monitoring.
• Track Quality Measures and Five‑Star data; support surveys.
• Provide clinical education and onboarding for DONs and leaders.
• Assist with staffing assessments and workflow improvements.
• Support implementation of new clinical systems or protocols.

Skills

Long-term care experience

Nursing leadership

CMS regulations knowledge

Staff education and training

Ability to travel

Staff education

Travel flexibility

Education

Active North Carolina Registered Nurse (RN) license

Infection Preventionist Certification (IP)

Wound Care Certification

QAPI training or certification

Job description

Regional Quality Assurance & Education Nurse - State Veterans Homes

STGi is seeking qualified candidates for this position in connection with an active Request for Proposals (RFP). Hiring for this role is contingent upon STGi's selection as the successful awardee.

JOB SUMMARY: The Regional Quality Assurance & Education Nurse is responsible for overseeing clinical quality improvement initiatives and coordinating education and training programs across multiple long‑term care facilities. This role ensures compliance with federal and state regulations, promotes best practices, supports survey readiness, and drives clinical performance improvement. The position supports Directors of Nursing (DONs), administrators, and clinical staff in maintaining high standards of resident care and regulatory compliance.

ESSENTIAL FUNCTIONS:

Quality Assurance & Regulatory Compliance

• Monitor and evaluate clinical outcomes, quality indicators, and Key Performance Indicators (KPIs) across assigned facilities.
• Conduct routine clinical audits (MDS, documentation, infection control, medication management, wound care, etc.).
• Ensure compliance with CMS regulations and state survey requirements.
• Lead mock surveys and survey readiness preparation.
• Develop and implement Plans of Correction (POCs) and follow‑up monitoring.
• Track and trend Quality Measures (QMs) and Five‑Star data.
• Support facilities during state and federal surveys.

Education & Training

• Develop and deliver clinical education programs for nursing staff and leadership.
• Provide onboarding education for new DONs and nurse managers.
• Conduct skills validation and competency assessments.
• Educate teams on regulatory updates and changes in standards of practice.
• Assist in leadership development for nurse supervisors and unit managers.
• Coordinate in‑service training programs aligned with quality improvement goals.

Performance Improvement

• Participate in Quality Assurance and Performance Improvement (QAPI) initiatives.
• Identify opportunities for clinical improvement and risk reduction.
• Analyze data trends and implement corrective action plans.
• Collaborate with regional and facility leadership to improve clinical outcomes.
• Support reduction of rehospitalizations, infection rates, falls, and pressure injuries.

Clinical Support

• Serve as a clinical resource for Directors of Nursing.
• Provide interim clinical support when needed.
• Assist with staffing assessments and workflow improvements.
• Support implementation of new clinical systems or protocols.

REQUIRED EXPERIENCE AND SKILLS:

• Active Registered Nurse (RN) license in good standing (multi‑state preferred).
• Minimum 3‑5 years of long‑term care experience.
• Minimum 2 years in nursing leadership (DON, ADON, QA, Clinical Education or regional role preferred).
• Strong knowledge of CMS regulations and state survey process.
• Experience with Quality Measures.
• Demonstrated experience in staff education and training.
• Ability to travel.

REQUIRED EDUCATION:

• Active North Carolina Registered Nurse (RN) license in good standing (multi‑state preferred).
• Infection Preventionist Certification (IP) preferred.
• Wound Care Certification preferred.
• QAPI training or certification preferred.

WORKING CONDITIONS/PHYSICAL REQUIREMENTS: The physical demands and work environment described herein is a representative of those that generally must be met by a team member to successfully perform the essential functions of this job:

• This position primarily involves sitting, standing, walking, twisting, reaching, bending/stooping, pushing and pulling (typical weight of 5 lbs. and maximum weight of 30 lbs., approximately), and lifting (minimum weight of 5 lbs. and maximum weight of 100 lbs., approximately).
• The position requires repetitive finger movements as well as hearing and talking on the phone and in person.
• Must be able to continuously deal effectively with stress created by residents, multiple tasks, noises, interruptions, and work cooperatively as part of the health care team while maintaining a pleasant attitude.

DISCLAIMER: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

STGi is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.