Regional Quality Analytics Lead

The British American Tobacco Group; Winston-Salem (NC); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

401(k) plan

Health and welfare benefits

Health Savings Account (HSA)

Flexible spending accounts

Employee assistance program

Job summary

Reynolds American is seeking a Regional Quality Performance Analytics Lead to transform quality and manufacturing data into insights and leadership-ready reports. You will own KPI governance, dashboards, and analytics for Quality Operations, End Markets, and Global Quality, driving data-driven decisions across the region.

The role requires 5+ years in quality analytics, experience with KPI reporting and BI tools, and strong communication skills to translate complex data into actionable

Qualifications

• Bachelor’s degree in Quality, Engineering, Data Analytics, Statistics, Business Analytics, Information Systems, Supply Chain, Operations Management, or related field.
• 5+ years of relevant experience in quality, operations, manufacturing, or regulated environments.
• Experience supporting KPI reporting, BI dashboards, scorecards, and quality performance reviews.
• Strong analytical experience interpreting quality, consumer data, and operational data.

Responsibilities

• Lead regional quality reporting process for KPI reporting to stakeholders.
• Manage annual quality KPI goal-setting and reporting governance.
• Develop and improve BI dashboards, scorecards, and reporting tools.
• Extract, validate, reconcile, and analyze data from quality, complaint, manufacturing systems.
• Monitor KPI trends, consumer complaint patterns, and emerging risks.
• Apply statistical thinking to evaluate performance trends and opportunities.
• Translate data into clear insights and actions for leadership.
• Support monthly Quality KPI submissions and regulatory reporting content.
• Partner with stakeholders to define reporting requirements and improve data quality.

Skills

Power BI

SQL

Power Query

Excel

Tableau

Education

Bachelor's degree in Quality/Engineering/Data Analytics/Statistics/Business Analytics/Information Systems/Supply Chain/Operations Management

Tools

Power BI

SQL

Power Query

Excel

Tableau

Job description

Reynolds American is seeking a Regional Quality Performance Analytics Lead to transform quality and manufacturing data into insights and leadership-ready reports. You will own KPI governance, dashboards, and analytics for Quality Operations, End Markets, and Global Quality, driving data-driven decisions across the region.

The role requires 5+ years in quality analytics, experience with KPI reporting and BI tools, and strong communication skills to translate complex data into actionable