Regional Public Safety Dispatcher (24/7)

Indiana State Police; Fort Wayne (IN); On-site; USD 40,000 - 60,000; Full time

Job summary

Indiana State Police dispatch specialists are needed to receive, collate, record, and accurately disseminate information to police personnel and other agencies through CAD, RMS, AVL, GIS, and related systems.

On-the-job training is provided for qualified individuals. You will support regional centers statewide, coordinate emergency and non-emergency traffic, and assist citizens in medical emergencies while EMS units are en route.

Qualifications

• High school diploma or GED required.
• Must successfully complete Department typing test.
• Must pass Dispatch Simulation test.
• On-the-job training provided for qualified individuals.
• EMT certification preferred.
• Must become certified as a TDD/TTY operator and maintain it.
• Must be CPR and Emergency Medical Dispatch certified.
• Must maintain confidentiality.
• Must communicate effectively, verbally and in writing.
• Must pass a background investigation.
• Must concentrate in a busy, noisy environment and handle rotating shifts including weekends/holidays.

Responsibilities

• Receive, collate, record, disseminate information to Department personnel and other agencies via CAD/RMS/AVL/GIS.
• Provide dispatch support to Regional Dispatch Centers statewide as needed for emergencies or disasters.
• Coordinate emergency and non-emergency traffic with Department personnel and public safety agencies.
• Provide EMS self-help guidance to citizens while EMS units are en route.
• Process and dispatch IDACS, NLETS, and NCIC information to meet state and federal guidelines.

Skills

Communication skills

Confidentiality

Background investigation clearance

Education

High school diploma or GED

EMT certification preferred

TDD/TTY operator certification

CPR certification

Job description

Indiana State Police dispatch specialists are needed to receive, collate, record, and accurately disseminate information to police personnel and other agencies through CAD, RMS, AVL, GIS, and related systems.

On-the-job training is provided for qualified individuals. You will support regional centers statewide, coordinate emergency and non-emergency traffic, and assist citizens in medical emergencies while EMS units are en route.