Regional Public Safety Dispatcher

Indiana State Police (IN); Bristol (IN); On-site; USD 42,000 - 54,000; Full time

Job summary

Indiana State Police seeks qualified individuals to join the Dispatch Center as professional staff responsible for receiving, recording, and accurately dispatching information to patrols, other agencies and support services using CAD, RMS, AVL and GIS.

On-the-job training is provided for qualified and energetic candidates. The role includes state-wide coordination, EMS self-help, and strict adherence to privacy and handling of sensitive information.

Qualifications

• Must be a high school graduate or possess the equivalent GED.
• Must successfully complete Department typing test.
• Must take a Department approved Dispatch Simulation test.
• EMT certification preferred.
• Must become certified, and maintain certification, as a TDD/TTY operator.
• Must become certified, or provide proof of certification, in CPR and Emergency Medical Dispatch.
• Must have ability to maintain confidentiality.
• Must have ability to communicate effectively, both verbally and in writing.
• Must be able to pass a background investigation.
• Must maintain concentration on numerous tasks in a busy and noisy environment with a 24/7 rotating schedule.

Responsibilities

• Receive, collate, record, disseminate, and dispatch information using CAD/RMS/AVL/GIS systems.
• Provide dispatch support to Regional Dispatch Centers state-wide as needed.
• Coordinate emergency and non-emergency traffic with Department personnel and public safety agencies.
• Provide EMS self-help to citizens while EMS units are en route.
• Process and dispatch IDACS, NLETS, and NCIC information per state and federal guidelines.

Skills

Typing speed

Multitasking

Effective communication

Confidentiality

Background check

Education

High school diploma or GED

Job description

Indiana State Police seeks qualified individuals to join the Dispatch Center as professional staff responsible for receiving, recording, and accurately dispatching information to patrols, other agencies and support services using CAD, RMS, AVL and GIS.

On-the-job training is provided for qualified and energetic candidates. The role includes state-wide coordination, EMS self-help, and strict adherence to privacy and handling of sensitive information.