Part Time Regional Dispatcher

Indiana State Police (IN); Indianapolis (IN); On-site; USD 43,000 - 56,000; Full time

Job summary

The Indiana State Police are seeking a temporary PRN dispatch professional to receive, collate, record, and disseminate information using CAD, RMS, AVL, GIS, and other resources. On-the-job training is provided for qualified individuals.

Responsibilities include dispatch support statewide, coordinating emergency and non-emergency traffic with personnel and public safety partners, processing IDACS, NLETS, and NCIC data, and maintaining confidentiality in a fast-paced 24/7 Dispatch Center.

Qualifications

• High school diploma or GED required.
• Must successfully complete Department typing test.
• Must take Department approved Dispatch Simulation test.
• EMT certification preferred.
• Must maintain confidentiality and communicate effectively in writing and verbally.

Responsibilities

• Receive, collate, record, disseminate, and dispatch information to Department personnel, other law enforcement agencies, and support services using CAD, RMS, AVL, GIS and related resources.
• Provide dispatch support to Regional Dispatch Centers state-wide as needed for emergencies, disasters, and operational needs.
• Coordinate emergency and non-emergency traffic with Department personnel and public safety partners.
• Process, analyze, and dispatch IDACS, NLETS, and NCIC information in accordance with state and federal guidelines.

Skills

Communication skills

Calm under pressure

Multitasking

Discretion and confidentiality

Education

High school diploma or GED

EMT certification preferred

Tools

CAD system

RMS

AVL

GIS

IDACS/NLETS/NCIC data handling

Job description

To serve as a temporary PRN (as-needed) professional staff position for the Indiana State Police. Primary responsibilities are to receive, collate, record, disseminate, and accurately dispatch information to Department police personnel, other law enforcement agencies, and other support services through the use of a Computer Aided Dispatch (CAD) system, Records Management System (RMS), Automatic Vehicle Locator (AVL), Geographic Information System (GIS) and other Regional Dispatch Center resources. On-the-job training provided for qualified and energetic individuals.

• Hourly Rate: $36.00 per hour.
• Hours will vary by location and operational need; weekly hours are not guaranteed.
• Shifts will vary based on assignment (mornings, afternoons, midnight) and start/end times will vary.
• This position is not eligible for overtime.

Locations: Various

• Lowell District - 1550 E. 181st Avenue Lowell, IN 46356
• Toll Road District - 52422 County Road 17 Bristol, IN 46507
• Fort Wayne District - 5811 Ellison Road Fort Wayne, IN 46804
• Indianapolis District - 8620 E. 21st St. Indianapolis, IN 46219
• Bloomington District - 1500 N. Packinghouse Road, #200 Bloomington, IN 47404
• Versailles District - 902 S. Adams Street Versailles, IN 47042

To provide dispatch support to other Regional Dispatch Centers state-wide on an as needed basis, in response to natural disasters, inclement weather, or other operational needs. To coordinate emergency and non-emergency traffic with Department personnel and other public safety agencies. To provide emergency medical self-help to citizens while EMS units are en route. To process, analyze and dispatch Indiana Data and Communications System (IDACS), National Law Enforcement Telecommunications System (NLETS) and National Crime Information Center (NCIC) information to meet state and federal guidelines, utilizing their precise formats.

This is a temporary PRN (as-needed) position. Work assignments will be based on operational needs and availability. This position does not have a guaranteed number of hours per week, fixed work location, or schedule.

• Must be a high school graduate or possess the equivalent GED.
• Must successfully complete Department typing test.
• Must take a Department approved Dispatch Simulation test.
• On the job training provided for qualified and energetic individuals.
• Emergency Medical Technician (EMT) certification preferred.
• Must become certified, and maintain certification, as a TDD/TTY operator.
• Must become certified, or provide proof of certification, in CPR and Emergency Medical Dispatch.
• Must have ability to maintain confidentiality.
• Must have ability to communicate effectively, both verbally and in writing.

Must be able to maintain concentration on numerous tasks in a busy and noisy environment. Must be able to remain calm in emergency situations. The Dispatch Center runs on a continuous 24 hours per day, 7 days per week cycle.