Regional Property Operations Leader

Avenue5 Residential; Washington (District of Columbia); On-site; USD 120,000 - 150,000; Full time

Job summary

Avenue5 Residential is seeking a Regional Manager to lead operations across multiple properties in the United States. You will supervise lease administration, rental collection, delinquency management, property P&L, and vendor contracts to align with company standards.

You will drive resident satisfaction, supervise associates, recruit and mentor staff, and work with the marketing team to attract tenants. Budgeting, reporting, and compliance will be core responsibilities in this senior role.

Qualifications

• Five to ten years of property management experience is required.
• Three to five years of direct management experience is required.
• Prior experience in Yardi or another equivalent property management system is required.
• Understanding of HUD and/or loan assistance process is preferred.
• Knowledge of P&L Statements, GL’s, budgeting, etc. is required.
• Three to five years of ownership level responsibilities of resident rental lifecycle activities is required.

Responsibilities

• Oversees the operations of several properties including resident satisfaction and retention, full resident lifecycle activities (e.g., lease administration, rental collection and delinquency management), property P&L, and property marketing in accordance with company standards.
• Responsible for ensuring a high level of client customer satisfaction.
• Responsible for full associate life cycle including recruiting, mentoring, and performance management.
• Creates strategic marketing plans to attract and retain residents in conjunction with Avenue5 marketing team.
• Responsible for the properties annual budget, P&L statements, general ledger and creating necessary reports for the property owners and Avenue5 leadership.
• Regularly inspect the property to ensure the highest level of curb appeal, office and maintenance operations, and competive market positioning.
• Responds to escalated resident complaints and issues and serve as liaison to residents and corporate office regarding the administration of common area maintenance and the enforcement of landlord rules and regulations.

Skills

Property management

Leadership

Budgeting

Team development

Communication

Education

Bachelor’s degree

Real estate license

Job description

Avenue5 Residential is seeking a Regional Manager to lead operations across multiple properties in the United States. You will supervise lease administration, rental collection, delinquency management, property P&L, and vendor contracts to align with company standards.

You will drive resident satisfaction, supervise associates, recruit and mentor staff, and work with the marketing team to attract tenants. Budgeting, reporting, and compliance will be core responsibilities in this senior role.