Regional Property Manager — MD, DC, PA & NOVA

Enterprise Community Partners; Baltimore (MD); On-site; USD 100,000 - 125,000; Full time

Benefits offered by this job

Dental coverage

Health coverage

Vision care

401(k) with employer match

Paid time off

Job summary

Enterprise Community Partners is seeking a Senior Property Operations Leader to direct a large portfolio of properties, ensuring safe, attractive environments and exceptional service. You will lead property managers, oversee budgets, and drive occupancy, safety and resident engagement across communities.

Ideal candidates bring 5+ years in multi-site residential management, supervisory experience, and strong financial acumen.

Qualifications

• Minimum five years property management experience or management experience in a related field, with at least three years in a supervisory role, and a minimum of three years of multiple-site residential management experience.
• High School Diploma or G.E.D. required; Bachelor’s degree preferred.
• NCHM COS (Certified Occupancy Specialist) & TCS (Tax Credit Specialist) Certification or equivalent certification from a nationally recognized compliance training program and experience, or ability and commitment to obtain certifications at the next available course offering.
• DC Property Management License Or CPM Preferred.

Responsibilities

• Attracts, retains, coaches, motivates and leads a high-performance team of Property Managers and subordinate teams who collectively direct day to day operations of properties within the portfolio; holds teams accountable for meeting all mission, quality, safety and other performance objectives.
• Oversees the development and performance of property operating budgets and maintenance plans; provides timely coaching, direction and corrective action to ensure achievement of plan objectives, financial targets, quality standards, resident satisfaction and associate engagement.
• Monitors sales performance of communities; ensures effective execution of the marketing plan and achievement of occupancy goals.
• Works closely with Home Office support departments to implement and maintain effective operational systems, processes and controls that are consistent with Enterprise Residential standards and applicable regulations.
• Establishes and maintains effective communication strategies with teams, ensuring timely and effective sharing of information and a culture of openness.
• Monitors, reviews, and approves property expenses such as payroll, vendor invoices etc.
• Interacts with residents, agencies, vendors and others to effectively resolve escalated issues.
• Prepares, analyzes, monitors, and distributes reports on a variety of operational and financial data; responds appropriately based on results.
• Monitors the building, grounds, and surrounding areas to assess the physical condition of, maintenance, and capital improvement needs of each property.
• Partners with the Resident Services Department to ensure robust initiatives are offered at assigned communities; holds Property Managers accountable for supporting an active program and encourages participation among residents; drives efforts at the community level, engaging residents in social, educational, planned activities and events.
• Holds property teams accountable for the implementation and routine practice of safety protocols in the community; sets a strong example and holds associates accountable for practicing a culture of safety.
• Continuously identifies talent within the properties and works proactively to develop associates for future opportunities within the organization.
• Stays abreast of trends and best practices throughout the industry and of current events and conditions in the local markets; keeps management appropriately informed.
• Ensures compliance with Federal, State, and local regulations and Enterprise Residential’s mission policies, procedures and standards.
• Other duties as assigned.

Skills

Property management

Leadership

Financial acumen

Marketing & leasing

Communication (English)

Problem solving

Multitasking

Organization

Customer service

Attention to detail

High-volume call handling

Education

High School Diploma or GED

Bachelor’s degree preferred

NCHM COS & TCS Certification or equivalent

DC Property Management License or CPM preferred

Tools

Microsoft Word

Microsoft Excel

Job description

Enterprise Community Partners is seeking a Senior Property Operations Leader to direct a large portfolio of properties, ensuring safe, attractive environments and exceptional service. You will lead property managers, oversee budgets, and drive occupancy, safety and resident engagement across communities.

Ideal candidates bring 5+ years in multi-site residential management, supervisory experience, and strong financial acumen.