Regional Property Manager

Gateway Management Company; Northern (KY); Hybrid; USD 60,000 - 90,000; Full time

Job summary

Gateway Management Company seeks a Regional Property Manager for NC/SC to oversee a portfolio of affordable properties. The role leads Property Managers, ensures policy adherence, and drives business plans and financial goals.

Travel and site visits are required as part of managing on-site staff, budgets, and resident relations, with a focus on compliance and successful lease-up strategies.

Qualifications

• Higher level education and 5 years previous multi-site management experience.
• Tax credit housing experience preferred.
• Experience with property management software; RealPage OneSite preferred.
• Excellent oral and written communication skills.

Responsibilities

• Provide supervision, leadership and direction to Property Managers within the portfolio.
• Ensure all Managers implement and execute corporate policies and procedures.
• Develop and manages site business plans including objectives, sales goals and financial goals.
• Recruit, hire and discipline of property managers and oversees this process of all other property staff.
• Manage on-site staff through periodic site visits and provide instructions and feedback.
• Assess the overall properties makeup to know strengths, weaknesses and needs of each property.
• Perform quarterly inspections and follow-up to ensure proper actions take place.
• Review and approve all property purchasing within the budget.
• Handle escalated complaints from residents to resolve issues.
• Attend regional meetings with the President to review property management and housing issues.
• Monitor compliance with regulator agreements and the compliance department.
• Maintain approval for deviations from approved budget.
• Attend training to stay abreast of policies and tax credit housing.

Skills

Leadership

Staff management

Financial budgeting

Marketing

Communication

Organizational skills

Knowledge of tax credit housing

Property management software

Education

Higher education

Tools

RealPage OneSite

Job description

Gateway Management is currently seeking a Regional Property Manager in the North Carolina and South Carolina areas to oversee a portfolio of affordable properties.

At Gateway our people make the difference. We strive to employ achievement-oriented individuals with the highest personal qualities and integrity. We have a high standard of performance, personal capabilities and most importantly, a strong positive relationship with our customers.

Position Description

The Regional Property Manager is responsible for supporting and executing Gateway Management’s strategic objectives related to property management by managing an assigned portfolio of properties, implementing policies, procedures and practices to enable each property to meet and exceed budgeted financial goals and achieve operational performance objectives.

Essential Job Functions

• Provides supervision, leadership and direction to Property Managers within assigned portfolio.
• Ensures that all Managers in their portfolio implement and execute all corporate policies and procedures.
• Develops and manages individual site’s business plans including business objectives, sales goals and financial goals.
• Direct responsibility for recruiting, hiring and disciplining of property managers. In addition, oversees this process of all other property staff.
• Manages on-site staff through periodic site visits, scheduled and unscheduled and provides instructions and feedback.
• Assesses the overall properties makeup to know the strengths, weaknesses and needs of each property.
• Performs quarterly inspections. Counsels, directs and provides follow-up to ensure proper actions take place.
• Reviews and approves all property purchasing with adherence to the expense budget.
• Handles escalated complaints from residents to resolve issues.
• Attends Regional meetings with the President to review property management, tenancy status, policies and general housing issues.
• Monitors compliance with all regulator agreement, commitment letters in conjunction with the compliance department.
• Maintains proper approval for deviations from approved budget.
• Attends various training to keep abreast of new policies and procedures with tax credit housing.
• Performs other duties as assigned.

Knowledge, Skills and Abilities

• Maintain up to date knowledge and implementation of all federal and state guidelines regarding low income housing tax credit program.
• Strong marketing skills and lease-up experience for conventional housing a plus.
• Ability to manage and direct staff to achieve desired company goals.
• Detail oriented and excellent organizational skills.
• Must possess excellent oral and written communication skills.
• Ability to effectively work with all types of people.

Experience

• Higher level education and 5 years previous multi-site management experience.
• Previous tax credit experience preferred, but not required.
• Experience with property management software, with Real Page's OneSite preferred.

Working Conditions and Physical Demands

• Travel up to 60%.
• Light to medium work that requires extensive standing, walking, stair climbing, stooping, crouching and lifting up to 20 pounds frequently.

Ability to work on computer for long periods, and communicate with individuals by telephone, email and face to face.

Gateway provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Gateway complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.