Regional Product & Claims Specialist

Cambria Company LLC; Dallas (TX); On-site; USD 71,000 - 96,000; Full time

Benefits offered by this job

Health and Dental Insurance

Paid Time Off

7 paid Holidays

401(k) plus matching

Discretionary Profit Sharing

Flexible Spending Account

Life Insurance

Disability Insurance

Tuition Reimbursement

Employee Assistance Program

Employee Discount and Professional Dev

Job summary

Cambria is seeking a Regional Product Representative to handle customer claims, provide solutions, and support business partners. The role emphasizes claims processing, product knowledge, and customer service excellence across the region.

The candidate will collaborate with sales and installation partners, analyze market trends, and travel up to 15% regionally. A bachelor’s degree or related experience is required, with 1–3 years in account/claims management.

Qualifications

• Bachelor’s degree or related field required.
• 1-3 years of account and/or claims management experience.
• Proven ability to address and resolve product claims.

Responsibilities

• Respond to customer inquiries and complaints regarding product quality, functionality, or performance

Skills

Customer service

Communication

Problem solving

Attention to detail

Interpersonal skills

Conflict resolution

Sales acumen

Project management

Reading drawings/documents

Education

Bachelor’s degree or related field

Tools

Google Suites

Oracle

Salesforce

Job description

Cambria is seeking a Regional Product Representative to handle customer claims, provide solutions, and support business partners. The role emphasizes claims processing, product knowledge, and customer service excellence across the region.

The candidate will collaborate with sales and installation partners, analyze market trends, and travel up to 15% regionally. A bachelor’s degree or related experience is required, with 1–3 years in account/claims management.