Regional Plumbing Service Leader for Training & Install Support

Rinnai America Corporation; Boston (MA); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Health benefits on day 1

401k match

Company vehicle

Paid Volunteer Community Service Day

Job summary

A leading heating technology company is seeking a Regional Service Manager in Boston, MA to develop and manage a service network and provide technical support for product issues. The ideal candidate will have a relevant Bachelor's degree and experience in troubleshooting gas systems, along with excellent communication skills. This role requires significant travel and offers a range of benefits including health insurance and a 401(k) match.

Qualifications

• Minimum 5 years troubleshooting experience with gas water heaters and boiler systems.
• Minimum of 2 years’ experience in managing a territory preferred.
• Previous experience in training/teaching.

Responsibilities

• Establish service network for in-home/onsite service.
• Negotiate labor rates for authorized service agreements.
• Monitor and improve service quality.

Skills

Excellent written and verbal communication

Ability to multitask

Strong technical and analytical skills

Self-starter capable of working independently

Education

Bachelor’s degree in electrical, electronics, plumbing, or engineering

Plumbing/HVAC/Electrical or Gas License

Job description

A leading heating technology company is seeking a Regional Service Manager in Boston, MA to develop and manage a service network and provide technical support for product issues. The ideal candidate will have a relevant Bachelor's degree and experience in troubleshooting gas systems, along with excellent communication skills. This role requires significant travel and offers a range of benefits including health insurance and a 401(k) match.