Regional Plant Operations Leader

Arrow Senior Living-Home Office; Saint Charles (MO); On-site; USD 90,000 - 130,000; Full time

Job summary

Arrow Senior Living-Home Office is seeking a Regional Plant Operations Director to lead the operations for multiple communities, overseeing Plant Operations and Housekeeping, budgets, staffing, and compliance to deliver safe, efficient services.

You will partner with regional teams and home office staff to implement processes, monitor safety guidelines, manage CapEx and financial statements, and mentor coordinators for measurable growth and quality outcomes.

Qualifications

• Certification and experience in HVAC highly recommended.
• CPO certification and pool experience highly recommended. May be required to become certified if not currently.
• Thorough knowledge of construction, refinishing, painting, plumbing, floor/carpet care, refurbishing, and landscaping required.
• Must have at least two years of experience in apartment or other multiple unit maintenance with supervisory experience.
• Have a working knowledge of current OSHA regulations.
• Be at least 21 years of age.
• Shall have two years of college; at least three years of experience.
• Ability to direct the work of others and to provide the necessary leadership for measurable growth and satisfaction in performing the work.
• Be of good character and a continuing reputation of personal integrity.
• Must be willing to travel regularly and work onsite for extended periods.
• Be in good health, and physically and mentally capable of performing assigned tasks. Good physical health shall be verified by a health screening performed by a physician not more than 6 months prior to or 7 days after employment.
• Demonstrates freedom from pulmonary tuberculosis by a health screening performed by a physician not more than 6 months prior to or 7 days after employment.
• Must be criminally cleared by criminal background check.
• Must have a clean driving record as per the insurance carrier’s policy.

Responsibilities

• Implement efficient processes and protocols to support daily operations within each community.
• Establish close relationships with all regional team members, service lead members, and home office staff to deliver the best possible results and feedback to ensure successful outcomes.
• Identify potential breaches of Arrow policy as well as state regulations and implement corrective measures to ensure adherence and overall understanding.
• Assess situations, uncover problems, identify potential solutions and make informed decisions. Areas include, but are not limited to staffing requirements, quality control procedures, equipment needs, budgeting and cap ex expenditures.
• Provide guidance to Regional Plant Operations Coordinators and Plant Operations Directors to ensure growth and professional development within their community leadership teams.
• Ensure positive vendor relationships within each community and assess relationships on quarterly basis for outcome review.
• Analyze reports, evaluate conditions and provide recommendations to streamline positive outcomes and revenue growth.
• Evaluate, assess and complete month-end financial statements for each community to target areas of focus to improve productivity, profitability and efficiency.
• Partner with Regional Operations and community staff to coordinate site visits, reviews, and evaluations for improved performance.
• Responsible for interviewing, hiring, training and coaching of Plant Operations Coordinators and Plant Operations Directors and supporting administrative staff for professional development.
• Manage teams through resolution of conflict and risk management.
• Lead strategic planning and retention goals to reduce turnover.
• Build positive employee relationships by ensuring fair and consistent personnel management.

Education

Two years of college

Job description

Arrow Senior Living-Home Office is seeking a Regional Plant Operations Director to lead the operations for multiple communities, overseeing Plant Operations and Housekeeping, budgets, staffing, and compliance to deliver safe, efficient services.

You will partner with regional teams and home office staff to implement processes, monitor safety guidelines, manage CapEx and financial statements, and mentor coordinators for measurable growth and quality outcomes.