Regional People & Workforce Planner

Frontdoor Defense; Las Vegas (NV); On-site; USD 52,000 - 78,000; Full time

Job summary

Frontdoor Defense is seeking a People Administrator to manage and monitor FTE and contingent hourly labor across regional sites in Las Vegas, ensuring attendance accuracy, proactive planning, and compliant delivery in partnership with on-site leaders and staffing partners.

You will track NHOs, monitor headcount, and optimize demand with clear reporting. The role requires HR knowledge, co-employment awareness, and hands-on collaboration across MSPs, vendors, and operations.

Qualifications

• High school diploma or equivalent.
• 1+ year in a fast-paced, customer-oriented environment (operations, admin support, customer service, staffing, HR).
• Strong organization and prioritization skills with high attention to detail.
• Excellent customer service and discretion; able to handle confidential information.
• Clear written and verbal communication; comfortable presenting to groups.
• Proficiency with Microsoft Office, Google Workspace, and company communication tools.
• Experience with data entry, auditing, and producing data-driven reports.
• Role may require time on the warehouse floor; able to lift up to 25lbs.
• On-site presence at Home Site with periodic travel to regional sites; occasional evenings/weekends.
• Ability to travel to support sites as needed.

Responsibilities

• Monitor FTE and contingent labor headcount across Region to align daily/weekly staffing with volume and SLA targets.
• Manage FTE and contingent labor delivery tracking across multiple regional sites; rebalance labor based on forecast, cancellations, or volume shifts.
• Track New Hire Orientations (NHOs) by site; ensure delivery rates and show-up percentages meet regional goals and are reflected in forecasts.
• Partner with staffing vendors and co-employment partners to review performance, fill-rate, quality, and compliance; develop corrective and proactive action plans.
• Assess vendor capacity and scalability specific to regional needs (seasonality, client mix, shift profiles).
• Maintain and continuously improve regional demand tracking tools/dashboards to support the Regional Leadership Team (RLT) decision-making.
• Analyze workforce trends and recommend actions to stabilize delivery and cost.
• Deliver recurring and ad hoc reporting (daily/weekly site rollups, NHO conversion, quality of hire, vendor fill-rate, cancellation reasons, error/audit logs).
• Utilize HRIS and VMS platforms for requisitions, hiring events, timekeeping audits, and headcount moves.
• Support MSP in planning, setup, and breakdown of regional hiring events based on labor projections.
• Conduct post-event audits; resolve errors (timecard, roster, PO/billing, rate codes) within SLA.
• Monitor workforce activity and adjust demand plans; elevate emerging risks early.
• Ensure compliance with state and local employment regulations within the region.
• Maintain critical supplies (incl. PPE) for assigned sites; coordinate replenishment according to safety and budget guidelines.
• Support special projects and pilot programs as assigned by the manager.

Skills

Organizational skills

Customer service

Communication

Attention to detail

Time management

Data entry

Microsoft Office

Education

High school diploma

Bachelor's degree in HR

Tools

Workday

Excel

VMS platforms

HRIS

Job description

Frontdoor Defense is seeking a People Administrator to manage and monitor FTE and contingent hourly labor across regional sites in Las Vegas, ensuring attendance accuracy, proactive planning, and compliant delivery in partnership with on-site leaders and staffing partners.

You will track NHOs, monitor headcount, and optimize demand with clear reporting. The role requires HR knowledge, co-employment awareness, and hands-on collaboration across MSPs, vendors, and operations.