Regional People Services Manager

Savers | Value Village; New Jersey; Remote; USD 101,000 - 152,000; Full time

Job summary

A leading retail organization is seeking a Regional People Services Manager to oversee talent management and training initiatives across various locations. The role demands strong HR expertise with a passion for enhancing team engagement and ensuring organizational effectiveness. The successful candidate will enjoy comprehensive benefits, including health coverage, retirement plans, and a supportive work environment focused on growth and development.

Benefits

Comprehensive health coverage

Paid Time Off

Flexible spending accounts

Employee Assistance Program (EAP)

401k plan with company matching contributions

Annual bonus

Performance merit increases

Disability insurance

Qualifications

• 7+ years of experience in Human Resources roles, preferably in multi-location organizations.
• Strong sense of self-confidence with the ability to influence and challenge leadership positively.

Responsibilities

• Lead development of strategic road maps for talent management and performance results.
• Drive results in building a strategic internal pipeline of management candidates.
• Ensure consistent training and engagement for team members.

Skills

Communication

Organizational Skills

Leadership

Talent Management

Education

Post-secondary degree in Business or Human Resources

Job description

Join to apply for the Regional People Services Manager role at Savers | Value Village

Join to apply for the Regional People Services Manager role at Savers | Value Village

Job Title: Regional People Services Manager - East

(Remote within MA, RI, NY, NJ, or PA)

Pay Range: $101,272 – $151,907

Geographic & job eligibility rules may apply

• Comprehensive coverage (medical/dental/vision) at a reasonable cost
• Specialized health programs – Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain)

Paid Time Off

• Sick Pay
• Vacation Pay - Approximately 2 weeks
• 6 paid holidays plus 1 to 2 additional floating holidays
• Up to 50% off store merchandise

Flexible spending accounts

• Use pre-tax dollars for eligible health and day care expenses

Employee Assistance Program (EAP)

• A whole suite of free tools and resources to manage life’s challenges and maintain a healthy work-life balance

Retirement Plan

• A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.

Life insurance

• Company provided peace of mind and the option to purchase a supplemental plan

Additional Benefits

• Annual Bonus
• Performance Merit Increases
• Disability Insurance

Who we are:

As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You’ll often hear us say that we are “Thrift Proud.” It’s the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com.

Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.

What you can expect:

• The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
• To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
• An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.

What you get:

Comprehensive onboarding and training from day one. In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.

What you have:

Talent & Performance Management

• Lead development of strategic road maps leading to bench building and attainment of financial results.
• Drive results in building a strategic internal pipeline of store management candidates.
• Guide & challenge management’s continuous, effective assessment of leadership talent.
• Optimize the organization’s use of performance & talent management planning, processes & tools.
• Monitor & report status, success & opportunity of talent & performance management plans & results.
• Utilize data from talent planners, new store reports, and other sources to identify talent pools & project talent needs.

Training

• Drive results in organizational performance by expanding critical individual and team capabilities.
• Ensure field leaders are capable of developing next level talent.
• Help the organization create new assignment success for all field positions.
• Guide field leadership team in the effective implementation of Company required training programs.
• Conduct training using effective training techniques and materials.
• Monitor & report training plans, execution, status, success & opportunity.

Team Member Engagement

• Drive results in staffing stability & active engagement.
• Serve as a resource to District Managers & Regional Director to connect results to workplace behaviors & conditions.
• Partner with Team Member Relations team to investigate, document and resolve workplace behaviors & conditions.
• Guide & challenge effectiveness of field leaders’ behaviors to create & maintain active engagement.
• Monitor, report and troubleshoot team member engagement levels & workplace conditions.

Recruiting and Selection

• Drive results in ensuring a strategic ongoing external pipeline of field leadership candidates.
• Guide & challenge effective, timely acquisition, assessment & placement of the people with the right capabilities and culture fit for all position levels.
• Help the organization build a diverse, inclusive team of people w/different race, gender, ethnicity, work styles, thinking, skills, etc.
• Actively engage in recruitment and interviewing activity, primarily at the store “management”.
• Monitor & report staffing plans, execution, status, success, opportunity and cost effectiveness.

Required Knowledge, Skills, and Abilities:

• Comfortable and adaptable to using technology.
• Excellent verbal and written communication skills.
• Superior organizational, prioritization and time management skills
• Strong sense of self confidence, balanced by genuine humility, with the ability to respectfully challenge & influence up, down and sideways with a unique and powerful perspective.
• Strong desire to learn, observe, assess, and continuously seek ways to add value.
• Able to connect with others of diverse backgrounds, experiences, viewpoints and with the values and mission of the company, along with priorities of the region/district and HR Strategies.
• Capable of commanding recognition as a leader among peers, client group and others inside and outside the organization.

Minimum Required Education, Training and Experience:

• Post-secondary degree in Business, Human Resources or related field, or equivalent experience.
• 7+ years of experience in Human Resources roles, within multi-location organizations.
• Consistent track record of delivering key metrics, high level of energy, commitment, optimism and passion about the business and HR profession.

FLSA: Exempt

Travel: 25% - 50% | Must be able to travel domestically and internationally; use of personal vehicle is required.

Work Type/Location: Remote within MA, RI, NY, NJ, or PA

Savers is an E-Verify employer

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources

• Industries

  Retail

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