Regional People Services Manager - Eastern US

Savers; United States; Remote; USD 101,000 - 152,000; Full time

Job summary

A leading company in the thrift industry is looking for a Regional People Services Manager for the Eastern US. This role focuses on enhancing organizational capability, talent management, and employee engagement. The ideal candidate will have a strong HR background and a passion for developing leadership within the region. With a diverse and purpose-driven work environment, this position offers growth opportunities and comprehensive onboarding through Savers University.

Benefits

Comprehensive coverage (medical/dental/vision)

Paid Time Off: Sick Pay, Vacation Pay

Up to 50% off store merchandise

401k with company matching

Annual bonus

Life insurance

Qualifications

• 7+ years in a multi-location organization as a generalist/operator.
• Proven track record of achieving key metrics.

Responsibilities

• Develop strategic roadmaps for bench building and achieving financial results.
• Enhance organizational performance through training.
• Improve staffing stability and engagement.

Skills

Communication

Organizational Skills

Leadership

Time Management

Technology Proficiency

Education

Post-secondary degree in Business, HR, or related field

Job description

Regional People Services Manager - Eastern US

Job Title: Regional People Services Manager – Eastern US

Pay Range: $101,272 – $151,907

Geographic & job eligibility rules may apply

Benefits:

• Comprehensive coverage (medical/dental/vision) at a reasonable cost
• Specialized health programs – Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain)
• Paid Time Off: Sick Pay, Vacation Pay (approximately 2 weeks), 6 paid holidays plus 1-2 floating holidays
• Up to 50% off store merchandise
• Flexible spending accounts for eligible health and daycare expenses
• Employee Assistance Program (EAP): Free tools and resources for work-life balance
• Retirement Plan: 401k with company matching
• Life insurance: Company provided with options for supplemental plans
• Additional Benefits: Annual bonus, performance merit increases, disability insurance

Who we are:

We are one of the largest thrift operators in the US, Canada, and Australia, championing reuse through our stores that sell gently-used items donated by the community. Our mission is to inspire a future where secondhand is second nature, diverting billions of pounds of used items from landfills and supporting community programs. We are proud of our impact, our brands (Savers, Value Village, etc.), and our #ThriftProud movement.

What you can expect :

• A diverse and purpose-driven work environment
• Opportunities for growth and development
• Comprehensive onboarding and training through Savers University

What you’ll be working on:

Reporting to the Director of Field People Services US, the RPSM is a strategic partner responsible for strengthening the work environment, growing organizational capability, and building leadership within the region. Key focus areas include recruiting and selection, talent and performance management, training, and employee engagement.

What you have:

Talent & Performance Management

• Develop strategic roadmaps for bench building and achieving financial results
• Build a pipeline of management candidates
• Assess and develop leadership talent
• Utilize performance management tools effectively
• Report on talent and performance metrics

Training

• Enhance organizational performance through training
• Prepare field leaders to develop talent
• Implement and monitor training programs

Team Member Engagement

• Improve staffing stability and engagement
• Partner with HR to address workplace behaviors and conditions

Recruiting and Selection

• Maintain a pipeline of qualified candidates
• Ensure diversity and inclusion in hiring

Required Knowledge, Skills, and Abilities:

• Proficiency with technology
• Excellent communication skills
• Strong organizational and time management skills
• Leadership presence and influence
• Desire to learn and add value
• Ability to connect with diverse backgrounds and align with company values

Minimum Education & Experience:

• Post-secondary degree in Business, HR, or related field, or equivalent experience
• 7+ years in a multi-location organization as a generalist/operator
• Proven track record of achieving key metrics and demonstrating passion for HR and business

FLSA: Exempt

Travel: 25%-50%, domestic and international; personal vehicle required