Senior Professional Services Manager, ALPR

Vodafone; Scottsdale (AZ); Remote; USD 85,000 - 120,000; Full time

Job summary

A prominent technology company is seeking a Sr. Field Engineer to oversee the implementation of advanced License Plate Recognition technology aimed at enhancing public safety. This remote position involves extensive project management and field operations, requiring strong technical expertise and the ability to engage with various stakeholders, including government and law enforcement agencies. The ideal candidate will possess significant experience in project management within technical fields and a commitment to the company's mission of protecting life.

Benefits

Competitive salary and 401k with employer match

Discretionary paid time off

Paid parental leave for all

Medical, Dental, Vision plans

Fitness Programs

Emotional & Mental Wellness support

Learning & Development programs

Qualifications

• 7+ years of experience in technical project management or field operations.
• Strong knowledge of low- and high-voltage power systems.
• Ability to manage third-party vendors and liaise with government agencies.

Responsibilities

• Lead deployment of License Plate Recognition technology.
• Coordinate with contractors and vendors for installations.
• Serve as the primary liaison with law enforcement agencies.

Skills

Technical project management

Field operations

Communication skills

Mechanical aptitude

Problem-solving

Education

Bachelor's degree in Engineering, Construction Management, IT

PMP certification

Job description

Join Axon and be a Force for Good.

At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact

Axon is seeking an experienced, driven Sr. Field Engineer, Outpost to lead the deployment of our advanced License Plate Recognition (LPR) technology for public safety and government agencies. This role blends technical project management, field operations, and customer engagement to deliver outcomes that protect lives and build safer communities.

You'll lead complex, enterprise-scale deployments end-to-end-planning, coordinating with internal teams, managing vendors, and ensuring every installation meets the highest standards for performance, quality, safety, and respect.
"Keeps the project aligned with big-picture outcomes."
What You'll Do

Location: Remotely from the United States
Travel: Ability to travel up to 75% nationwide

Reports to: Senior Manager, Professional Services

• Serve as the technical project manager across deployment phases including installation, power readiness, software configuration, and environmental requirements
• Apply working knowledge of 110VAC and 12VDC power systems and mechanical aptitude to support safe and precise installations
• Serve as the primary liaison with law enforcement agencies, city departments, utility companies, and contractors
• Continuously improve field operations using insights from deployment data, on-site feedback, and post-install reviews
• Oversee and coordinate third-party vendor installations, including electrical, permitting, and infrastructure teams
• Lead full Outpost deployments from planning and validation to go-live and success tracking
• Collaborate cross-functionally with Permitting, Planning, and Field Ops teams to maintain alignment and schedule accuracy
• Uphold a culture of quality, safety, and respect, ensuring Axon values are reflected in every interaction
• Use digital tools (Zoom, Outlook, Slack, Quip, Smartsheet, Salesforce) to communicate and track project progress
• Interpret electrical blueprints, wiring schematics, and mounting diagrams to validate safe and compliant deployments

What You Bring

• Bachelor's degree in Engineering, Construction Management, Information Technology, or a related field, or equivalent experience or certifications.
• 7+ years of experience in technical project management, systems deployment, or field operations in public safety, utilities, telecom, or infrastructure sectors
• Proven success leading multi-site, high-impact technical deployments with measurable results
• Strong working knowledge of hardware systems, networking fundamentals, and site infrastructure prep
• Deep familiarity with low- and high-voltage power systems (110VAC/12VDC), mechanical installation practices, and field safety standards
• Demonstrated ability to manage third-party vendors, work with government permitting agencies, and maintain compliance in regulated environments
• Excellent interpersonal and verbal/written communication skills; confident working with both technical and non-technical stakeholders
• PMP certification or equivalent project management credentials
• Must have a valid drivers license

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs

Benefits listed herein may vary depending on the nature of your employment and the location where you work

Don't meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you're excited about this role and our mission to Protect Life but your experience doesn't align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Important Notes

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

Axon's mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon's impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We're committed to hiring the best talent - regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances - and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email [e-mail]. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.