Regional Part-Time Member Advisor

True Community Credit Union; Westland (MI); On-site; USD 25,000 - 28,000; Part time

Benefits offered by this job

Paid Time Off

12 Paid Holidays

401(k) with company match

Employer-funded pension plan

Tuition reimbursement

Gym membership reimbursement

Employee Assistance Program (EAP)

Growth and development opportunities

Job summary

TRUE Community Credit Union is seeking a Regional Part-Time Member Advisor to support our East Region branch locations. The role emphasizes delivering exceptional service during daily banking interactions, helping members with deposits, withdrawals, and account maintenance, and guiding them toward suitable financial solutions.

Ideal candidates bring experience in banking or customer service, strong communication, and the ability to multitask in a fast-paced environment.

Qualifications

• High school diploma or GED required.
• Previous experience in banking, credit unions, customer service, retail sales, cash handling, or financial services preferred.
• Strong communication and relationship-building skills.
• Ability to multitask in a fast-paced environment.
• Comfortable learning new technology and banking systems.

Responsibilities

• Assist members with deposits, withdrawals, payments, and account maintenance.
• Help members open new accounts and explore financial solutions.
• Support consumer loan applications and educate on digital banking tools and account security.
• Identify products and services that can improve members' financial well-being.
• Provide exceptional service to build trust and lasting relationships.

Skills

Customer service

Banking experience

Communication

Multitasking

Relationship building

Education

High school diploma or GED

Job description

Regional Part-Time Member Advisor

TRUE Community Credit Union is looking for a Regional Part-Time Member Advisor to support our East Region branch locations. This opportunity is ideal for individuals with experience in banking, customer service, retail sales, cash handling, or financial services who enjoy helping people and building lasting relationships.

As a Member Advisor, you'll serve as a trusted resource for our members by providing exceptional service and guidance during everyday financial interactions. You'll assist members with deposits, withdrawals, payments, and account maintenance while helping them open new accounts and explore financial solutions that align with their goals. You'll also support consumer loan applications, educate members on digital banking tools and account security, and identify products and services that can improve their financial well-being. Every interaction is an opportunity to build trust, strengthen relationships, and create a positive member experience.

Pay & Schedule

$18.10 - $19.60 per hour

This part-time position works approximately 26 to 29 hours per week, including Monday and Friday shifts between 8:00 a.m. and 5:00 p.m., Wednesday shifts beginning at 7:45 a.m. and ending as late as 5:00 p.m., and Saturday shifts from 8:30 a.m. to 1:30 p.m. Team members may work at multiple East Region branch locations based on business needs. Occasional training or business needs may require minor schedule adjustments with advance notice.

What We're Looking For

• High school diploma or GED required
• Previous experience in banking, credit unions, customer service, retail sales, cash handling, or financial services preferred
• Strong communication and relationship-building skills
• Ability to multitask in a fast-paced environment
• Comfortable learning new technology and banking systems

Benefits

• Paid Time Off (PTO)
• 12 Paid Holidays
• 401(k) with company match
• Employer-funded pension plan
• Tuition reimbursement
• Gym membership reimbursement
• Employee Assistance Program (EAP)
• Growth and development opportunities

Why TRUE?

At TRUE Community Credit Union, we're more than a financial institution. We help people achieve their goals, strengthen our communities, and create brighter financial futures. Whether your background is as a Bank Teller, Universal Banker, Personal Banker, Member Service Representative, Financial Services Representative, Customer Service Representative, or Retail Associate, you'll find opportunities to grow your career while making a difference every day.

Equal Opportunity Employer: We celebrate diversity and are committed to creating an inclusive environment for all employees