Regional PARCS Field Technician - Installations & Support

Verra Mobility Corporation; Michigan; Hybrid; USD 52,000 - 78,000; Full time

Job summary

Verra Mobility Corporation is seeking a Regional Field Technician to support PARCS hardware and software installations across Michigan and northern Indiana. The role includes on-site trouble shooting, installation, commissioning and ongoing customer support.

The successful candidate will collaborate with Sales Engineers, develop testing plans, and maintain installation documentation, while participating in after-hours on-call rotations to ensure service continuity.

Qualifications

• 3-10 years’ experience as a service technician in the Manufacturing/Security/Electronics/Parking or Transportation industry
• Experience in software/firmware environment preferred.

Responsibilities

• Provide on-site and remote technical support for T2 PARCS software and hardware.
• Install and commission PARCS hardware and software at customer sites.
• Assist Sales Engineers with technical requirements and installation plans.
• Develop and maintain installation and support documentation.
• Work in on-call rotation for after-hours service.

Skills

Troubleshooting

On-site installation

Customer support

Networking basics

Documentation

Education

High school diploma or equivalent

Tools

Networking hardware

Operating systems

PARCS hardware

Job description

Verra Mobility Corporation is seeking a Regional Field Technician to support PARCS hardware and software installations across Michigan and northern Indiana. The role includes on-site trouble shooting, installation, commissioning and ongoing customer support.

The successful candidate will collaborate with Sales Engineers, develop testing plans, and maintain installation documentation, while participating in after-hours on-call rotations to ensure service continuity.