Remote Field Service Technician - Electrical & Mechanical

Actalent; Lansing (MI); Remote; USD 45,000 - 51,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Pre-tax and Roth options

Life Insurance

Job summary

Actalent is seeking a Field Service Technician to install, repair, maintain, and manage packaging and systems/equipment from a remote base with territory travel. This role requires hands-on training, strong communication, and the ability to work independently while coordinating with customers, Systems Administrators, and managers.

The position is contract-to-hire and based out of Lansing, MI. Daily travel within an assigned North American territory, with overtime as needed.

Qualifications

• Associates degree or equivalent from 2-year college (preferred).
• At least 5 years of related experience and/or training (preferred).
• Mechanical assembly skills and ability to read blueprints/manuals/electrical schematics.
• Strong mechanical troubleshooting, calibration, and maintenance skills and some electrical aptitude.
• Excellent communication skills paired with the ability to effectively engage with both internal and external customers at all levels.
• Ability to work successfully with little to no direct supervision.
• Effective time management and cost control skills.

Responsibilities

• Deliver in-field support and optimize material delivery systems.
• Implement comprehensive preventive maintenance schedules, including machine tracking and monitoring of equipment and material utilization.
• Conduct hands-on demonstrations of systems and deliver end-user training on operational procedures and preventative maintenance.
• Troubleshot film, consumable, and machinery issues while generating detailed quality control reports.
• Ensure timely and thorough completion of all service-related documentation.
• Perform thorough system inspections and advise clients on proactive measures to reduce unplanned outages and maintain workflow continuity.

Skills

Electrical

Mechanical

Troubleshooting

Schematic

Service

Electronics

Preventive maintenance

Field service

Installation

Education

Associates degree

Tools

MS Office

Read blueprints/electrical schematics

Job description

Actalent is seeking a Field Service Technician to install, repair, maintain, and manage packaging and systems/equipment from a remote base with territory travel. This role requires hands-on training, strong communication, and the ability to work independently while coordinating with customers, Systems Administrators, and managers.

The position is contract-to-hire and based out of Lansing, MI. Daily travel within an assigned North American territory, with overtime as needed.