Regional PARCS Field Technician — Install & Support

Verra Mobility Corporation; Michigan Center (MI); On-site; USD 46,000 - 65,000; Full time

Job summary

Verra Mobility Corporation is seeking a Regional Field Technician to support PARCS hardware and software across Michigan and northern Indiana. The role involves onsite installation, troubleshooting, and ongoing customer support.

You will work closely with T2 Sales Engineers and Project Managers to ensure hardware and software perform as contracted, and you will help develop user documentation and knowledge transfers for field staff.

Qualifications

• 3–10 years’ experience as a service technician in the Manufacturing/Security/Electronics/Parking or Transportation industry.
• Experience in software/firmware environment preferred.
• Extensive knowledge of T2’s software products, services, and processes is required.

Responsibilities

• Provide onsite and remote technical support for PARCS hardware and software.
• Troubleshoot system issues, perform break-fix repairs, and diagnose network problems.
• Assist Sales Engineers with hardware implementation plans and test plans.
• Install, commission, and test PARCS solutions at customer sites.
• Develop and maintain installation and support documentation.

Skills

Troubleshooting

Customer support

Networking basics

OS familiarity

Software/firmware

Cross-functional teamwork

Tools

PARCS software

Job description

Verra Mobility Corporation is seeking a Regional Field Technician to support PARCS hardware and software across Michigan and northern Indiana. The role involves onsite installation, troubleshooting, and ongoing customer support.

You will work closely with T2 Sales Engineers and Project Managers to ensure hardware and software perform as contracted, and you will help develop user documentation and knowledge transfers for field staff.