Regional Ops Manager - Event Security & Client Experience

Allied Universal; Austin (TX); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) plan

Paid holidays and vacation

Job summary

Allied Universal Event Services seeks a Regional Manager - Operations for the Texas market. The role oversees the region's event security and guest services operations, providing leadership to branch leadership on operational, financial, administrative, client relations, and staffing activities.

Up to 25% travel with some overnight stays is expected. Responsibilities include ensuring world-class service delivery, attending client and security meetings, and maintaining compliance across branches,

Qualifications

• Bachelor’s or higher in relevant fields, or equivalent security management experience.
• Minimum seven years of general management in event security/guest services.
• Experience delivering event and guest services to large multi-location customers.

Responsibilities

• Oversee region event security and guest services operations.
• Lead client relations, onboarding, and account transitions.
• Monitor compliance, budgeting, and staffing within the region.
• Ensure policy alignment with company standards and industry needs.
• Mentor candidates for managerial roles and build regional leadership.

Skills

Leadership

Client relations

Communication

Budgeting

Team building

Scheduling

Problem solving

Education

Bachelor’s Degree in criminal justice, sales, marketing, business administration, or hospitality

Associate’s Degree with security management experience

High school diploma with security management experience

Tools

ABI system management

Microsoft Office

Job description

Allied Universal Event Services seeks a Regional Manager - Operations for the Texas market. The role oversees the region's event security and guest services operations, providing leadership to branch leadership on operational, financial, administrative, client relations, and staffing activities.

Up to 25% travel with some overnight stays is expected. Responsibilities include ensuring world-class service delivery, attending client and security meetings, and maintaining compliance across branches,