Regional Operations Support Manager

Leesel Transportation; Liberty (MO); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Car allowance

In-person with travel

Competitive compensation

Job summary

Beacon Mobility is seeking a Regional Operations Support Manager to lead on-site field teams, drive daily execution, and ensure adherence to processes across locations. You will work with local managers and frontline staff to identify problems, implement improvements, and sustain compliant operations.

You will audit performance, coordinate cross-location projects, and report progress to the Regional Operations Support Director. This role requires hands-on presence and travel within the region.

Qualifications

• Experience supervising field operations and coordinating with frontline teams.
• Ability to implement processes and ensure compliance across locations.
• Strong collaboration with regional leadership and stakeholders.

Responsibilities

• Take direct ownership of field-level operational support for assigned locations, including daily issue follow-up and execution of action items.
• Work with local managers and frontline teams to identify problems, resolve barriers, document needs, and close issues.
• Coordinate facilities-related needs and improvement projects, track progress, and remove obstacles.
• Reinforce operating procedures and service expectations through regular field presence and coaching.
• Maintain ownership of open items, drive action plans, and provide updates to leadership.
• Perform operational audits, data collection, and process documentation to support improved execution and accountability.
• Help implement new processes, tools, training, and routines within locations by supporting rollout and adoption.
• Serve as the field connection between local operations and regional support leadership.
• Model a responsive, solutions-oriented approach by staying close to work and ensuring commitments are met.

Skills

Verbal & written communication

Problem solving

Time management

Adaptability

Presentation skills

Job description

Royal Coach Lines, LLC

The Regional Operations Support Manager is a hands‑on, field‑based operations leader responsible for supporting local teams and directly driving day‑to‑day execution. This role works in the field with managers and frontline teams to solve problems, complete follow‑up actions, reinforce standard processes, and ensure operational needs are addressed quickly. The Manager serves as both a practical doer and a local accountability point for execution, communication, and continuous improvement across assigned service areas.

Key Responsibilities

• Take direct ownership of field-level operational support for assigned locations, including daily issue follow-up, coordination needs, and execution of action items.
• Work side by side with local managers and frontline teams to identify problems, resolve barriers, document needs, and ensure issues are closed out.
• Support facilities-related needs and improvement projects by coordinating work, tracking progress, and helping remove obstacles.
• Actively reinforce operating procedures, service expectations, and compliance practices through regular field presence and hands‑on coaching.
• Maintain ownership of open items, drive action plan completion, and provide clear updates to the Regional Operations Support Director and local leadership.
• Complete operational audits, reporting, data collection, and process documentation to support improved execution and accountability.
• Help implement new processes, tools, training, and operating routines within assigned locations by staying involved through rollout and adoption.
• Serve as the field connection between local operations and regional support leadership by escalating risks, sharing trends, and recommending practical improvements.
• Model a responsive, solutions-oriented approach by staying close to work, following through on commitments, and strengthening consistency across the region.
• Perform other assignments to support the New York Region’s operational success.

Soft Skills Competencies

• Strong verbal, written, and presentation skills.
• Decision Making, Critical Thinking & Problem Solving.
• Time Management and Organizational Skills.
• Adaptability.

Additional Details

• Salary: $80-100K per year
• Car Allowance: $250/hr
• Shift: Monday to Friday 7:30am‑4:40pm
• Location Requirements: In person with 2 a week traveling to other locations within the area. Occasional statewide travel is required. Candidates may reside in Sullivan, Ulster, Orange, or Dutchess County.

Beacon Mobility is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Beacon Mobility makes hiring decisions based solely on qualifications, merit, and business needs at the time.