Regional Operations & Quality Improvement Supervisor

DGS Office of External Affairs; Jacksonville (FL); On-site; USD 85,000 - 120,000; Full time

Job summary

DGS Office of External Affairs in Florida seeks a Deputy Regional Supervisor for Monitoring and Quality Improvement. The role oversees performance reviews of youth services across provider-operated programs and state facilities in the North Region, supervising staff and coordinating monitoring activities.

The position requires extensive travel with little notice, and is located in multiple Florida locations including Alachua, Jacksonville, Ocala, or St. Augustine.

Qualifications

• Knowledge of DJJ policies, procedures, and continuum of care services.
• Basic management principles and supervisory experience.
• Systems analysis, data collection, and interpretation of complex regulations.
• Effective verbal and written communication abilities.
• Experience with Word, Excel, PDF/Adobe, Tableau, and Access.

Responsibilities

• Supervise staff and coordinate monitoring activities.
• Conduct compliance reviews and provide technical assistance to ensure standards.
• Travel extensively to provider-operated programs and facilities within the North Region.
• Assess performance and support continuous quality improvement initiatives.

Skills

DJJ policies

Supervisory experience

Data analysis

Verbal communication

Written communication

Word & Excel

Education

Bachelor's degree or equivalent

Tools

Word

Excel

PDF/Adobe

Tableau

Access

Job description

DGS Office of External Affairs in Florida seeks a Deputy Regional Supervisor for Monitoring and Quality Improvement. The role oversees performance reviews of youth services across provider-operated programs and state facilities in the North Region, supervising staff and coordinating monitoring activities.

The position requires extensive travel with little notice, and is located in multiple Florida locations including Alachua, Jacksonville, Ocala, or St. Augustine.