Regional Operations Manager, Retail Security

Automatic Data Processing, Inc.; Columbus (OH); On-site; USD 75,000 - 80,000; Full time

Job summary

Automatic Data Processing, Inc. in Columbus, OH, is seeking an Operations Manager – Retail Security to oversee day-to-day security operations for our client accounts, with regional travel to Cincinnati and other locations.

You will lead Site Supervisors, ensure staffing, training, equipment readiness, and compliance with post orders and client expectations. The role requires OPOTA and FAB armed security qualifications, FBI/BCI background check, 3–5 years of security leadership, and strong

Qualifications

• Must possess OPOTA firearms qualification documentation with FAB certification for armed security in Ohio.
• 3–5 years of security operations, field supervision, or security management experience.
• Ability to travel regionally between Columbus, Cincinnati, and other client locations.
• Must pass FBI/BCI background check.
• Licensed and trained armed security personnel with post orders understood.

Responsibilities

• Oversee daily security operations across Columbus and provide support to Cincinnati locations.
• Ensure staffing, licensing, training, and uniformed armed security coverage per contract.
• Monitor staffing levels, attendance, scheduling, and post coverage for consistent service.
• Coordinate coverage for call-offs, vacancies, and unexpected demands.
• Partner with Account Manager to maintain a pipeline of qualified security personnel.
• Identify recurring staffing challenges and implement attendance and schedule improvements.
• Maintain readiness to support changes in client requirements and business needs.

Skills

OPOTA license

FAB license

Armed security

Background check

Security operations leadership

Multi-site supervision

Scheduling & staffing

Communication & documentation

Driver's license

Flexibility in schedule

Job description

Automatic Data Processing, Inc. in Columbus, OH, is seeking an Operations Manager – Retail Security to oversee day-to-day security operations for our client accounts, with regional travel to Cincinnati and other locations.

You will lead Site Supervisors, ensure staffing, training, equipment readiness, and compliance with post orders and client expectations. The role requires OPOTA and FAB armed security qualifications, FBI/BCI background check, 3–5 years of security leadership, and strong