Regional Operations Manager - Home Improvement Installations (Travel)

Champion Windows & Home Exteriors; Glen Burnie (MD); On-site; USD 80,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Vision & dental

401(k) plan

Disability insurance

Paid vacation & holidays

Job summary

Great Day Improvements LLC, a leader in home remodeling, seeks a Regional Operations Manager to oversee Installation and Operations across the MID-ATLANTIC region, covering VA and MD markets. You will manage day-to-day operations across multiple locations and drive profitability, scheduling, and customer satisfaction.

Requirements include 5+ years in general management within residential remodeling, strong leadership, and proven P&L responsibility.

Qualifications

• Minimum 5 years’ experience in general management, preferably in remodeling/residential construction.
• P&L responsibility preferred.
• Experienced in team building and management.
• Strong organizational, communication and leadership skills.
• Must be process oriented.
• Excellent customer relations and problem solving skills.

Responsibilities

• Day to day Operations Management of multiple locations
• Job and project management utilizing our in-house CRM system
• Oversee implementation of our customer satisfaction process
• Responsible for job profitability, job costing, budgeting
• Recruit, hire, and train teams based on capacity needs
• Oversee performance of the teams and train them on proper procedures
• Evaluate and monitor performance and quality standards of sub-contractors
• Oversee training of proper installation procedures for all of company products
• Oversee and perform, if necessary, measures, breakouts and order materials accordingly
• Ensure that safety standards are reviewed and implemented
• Meet with customers to review difficult and/or complicated jobs or to solve difficult service problems
• Maintain a rolling 30-day installation schedul

Skills

Operations management

General management

Team leadership

Process oriented

Customer relations

MS Excel

Tools

CRM system

Job description

Great Day Improvements LLC, a leader in home remodeling, seeks a Regional Operations Manager to oversee Installation and Operations across the MID-ATLANTIC region, covering VA and MD markets. You will manage day-to-day operations across multiple locations and drive profitability, scheduling, and customer satisfaction.

Requirements include 5+ years in general management within residential remodeling, strong leadership, and proven P&L responsibility.