Regional Operations Leader - Travel, Installations & Growth

Champion Windows & Home Exteriors; Bensalem Township (Bucks County); On-site; USD 80,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Vision and Dental plans

Company matching 401(k)

Short and long-term disability

Vacation and Holiday pay

Job summary

Great Day Improvements LLC is seeking a Regional Operations Manager to oversee Installation and Operations across our MID-ATLANTIC region, including Western Pennsylvania and New Jersey. The role involves managing multiple locations, implementing customer satisfaction processes, and ensuring profitability and on-time project delivery.

Ideal candidates have 5+ years in general management within the residential remodeling/ construction sector, strong leadership and communication skills, and

Qualifications

• Minimum 5 years’ general management experience, preferably in remodeling or residential construction.
• P&L responsibility preferred.
• Experience in team building and management prefered.
• Strong organizational, communication and leadership skills.
• Must be process oriented.
• Excellent customer relations and problem solving skills are required.
• Experience in dealing with multiple trades and subcontractors.
• Proficient with technology; MS Excel a plus.
• Willingness to travel to all locations regularly.

Responsibilities

• Day to day Operations Management of multiple locations
• Job and project management utilizing our in-house CRM system
• Oversee implementation of our customer satisfaction process
• Responsible for job profitability, job costing, budgeting, etc.
• Recruit, hire, and train teams based on capacity needs
• Oversee performance of the teams and train them on proper procedures
• Evaluate and monitor performance and quality standards of sub-contractors
• Oversee training of proper installation procedures for all company products
• Oversee and perform, if necessary, measures, breakouts and order materials accordingly
• Ensure safety standards are reviewed and implemented
• Meet with customers to review difficult and/or complicated jobs or to solve difficult service problems
• Maintain a rolling 30-day installation schedul

Skills

General management

Leadership

Team building

Organizational skills

Communication

Problem solving

Customer relations

Process oriented

Subcontractor coordination

Travel readiness

Tools

CRM software

MS Excel

Job description

Great Day Improvements LLC is seeking a Regional Operations Manager to oversee Installation and Operations across our MID-ATLANTIC region, including Western Pennsylvania and New Jersey. The role involves managing multiple locations, implementing customer satisfaction processes, and ensuring profitability and on-time project delivery.

Ideal candidates have 5+ years in general management within the residential remodeling/ construction sector, strong leadership and communication skills, and