Inside Sales Manager - Fairfield, NJ

Atlas Copco Group; Fairfield (NJ); Hybrid; USD 72,000 - 100,000; Full time

Benefits offered by this job

Vehicle allowance

Annual bonus

Hybrid work arrangement

Job summary

Quincy Compressor, a brand within Atlas Copco Group, is seeking an Inside Sales Manager - Service to develop the service business and drive market share. The role leads the inside sales team, collaborates with operations, and focuses on efficient call flows and customer experience.

A hybrid work arrangement is offered with a base salary between $72,000 and $100,000, plus a monthly vehicle allowance and bonus eligibility.

Qualifications

• Bachelor’s degree is desirable in management, business, administration, marketing, engineering or other technical specialization.
• Strong verbal and written communication skills for stakeholders at different levels inside and outside the organization.
• Customer-oriented approach with ability to understand and prioritize customer needs.

Responsibilities

• Manage and lead the inside and parts sales team.
• Ensure processes and best practices are implemented and followed.
• Identify, suggest and implement process improvements and best practices.

Skills

Leadership

Communication

Customer oriented

Strategic thinking

Self-motivated

Organization

Education

Bachelor's degree desirable

Job description

Bring your curiosity to work as our nextInside Sales Manager - Service. Yo u will be part of o ur Inside sales team reporting to our Regional Sales Manager.

In this role, your mission is to develop the service business, driving market share (1-1 ratio) and customer penetration (customer share) by effectively managing and developing the inside sales team. You will contribute directly to how we create high‑quality products and solutions for our customers.

• Manage and lead the inside and parts sales team
• Ensure that the necessary process and best practices are implemented and followed up
• Identify, suggest and implement process improvements and best practices
• Monitor and drive activity levels that will lead to the established vision of success for the business
• Follow up the performance of team members while working on their competence development
• Collaborate with operations to best handle inbound and outbound requests, driving a hassle-free experience for our customers
• Optimize and find efficiencies on the call flow to ensure all calls are captured and handled in a timely manner
• Identify competence gaps, plan and implement training plans and conduct performance evaluations

Your skills and experience

• Be willing to develop yourself by learning new skills and increasing your knowledge of products, systems and the company’s market and operation.
• Strong verbal and written communication skills, with the ability to deliver messages to stakeholders at different levels inside and outside of the organization.
• Be customer oriented, able to understand customer needs and prioritize them accordingly.
• Able to take risks while still analyzing potential pitfalls of his/hers actions.
• Show good level of empathy while enforcing company policies and strategic directions.
• Demonstrate assertiveness while being helpful to various demands from the organization.
• Be self-motivated, willing to take action while coping with varied workloads.
• Be organized while demonstrating flexibility in day-to-day work

A bachelor’s degree is desirable, in either management, business, administration, marketing, engineering or other technical specialization. Relevant related experience will be considered.

We offer compensation that reflects the skills, experience, and responsibilities of the role. Pay also depends on the country where the job role is based, as compensation practices vary across our markets. During the recruitment process, we share clear information about the pay and benefits for your location, so you know what to expect before moving forward. This role offers a base salary between $72,000 - $100,000 as well as a monthly vehicle allowance and annual variiable compensation (bonus) eligibility.

This role offers a hybrid working arrangement, allowing you to split your time between working remotely and being on-site at our Fairfield, NJoffice in Fairfield NJ, United States (US).

Why it is great to work with us

Your career grows through your skills, your curiosity, and the people you work with. You join a global network where we learn from each other and share knowledge openly. We focus on long‑term development and encourage you to explore new ideas that help us move forward. Innovation is part of how we think and act – we test, improve, and use what we learn to create solutions that matter. You can make a meaningful impact by contributing with your insights and taking ownership of your work, supported by flexible ways of working and leaders who empower you.

Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we are uniting curious minds, and you could be one of them.

Information at a Glance

Quincy Compressor offers rotary screw and piston air compressors, vacuum pumps and air treatment products. This brand is the answer when tough applications call for even tougher air compressor systems. Quincy Compressor’s equipment, known for its uncompromising reliability and premium performance, is compatible with critical and demanding use cases, such as mining, drilling, concrete production and shipbuilding. Built to last for decades, this technology ensures smooth-running operations. To provide each customer with optimal solutions for their needs, Quincy Compressor’s equipment is customizable. This compressor brand was founded in 1920. Quincy Compressor is a brand within Atlas Copco Group.

Visit the Quincy Compressor website