Regional Operations Manager

Union Tank Car Company - UTLX; Oregon (IL); Remote; USD 99,000 - 115,000; Full time

Job summary

A leading company in rail transportation seeks a Regional Operations Manager to oversee operations, ensuring safety and quality. This role involves managing KPIs, coaching supervisors, and leading a culture of continuous improvement. The position offers competitive pay and a comprehensive benefits package.

Benefits

Medical, dental, vision coverage

Company-paid life insurance

401k with matching

Annual safety shoe reimbursement

Holiday pay

Vacation and Personal Time Off

Employee discount program

Bonus Eligible

Qualifications

• Proven experience in a supervisory or managerial role, preferably in field operations.
• Strong leadership and team management skills.
• Ability to manage performance goals and meet productivity targets.

Responsibilities

• Lead team of Field Operations Supervisors focused on safety and quality.
• Accountable for supporting site supervisors in safety performance.
• Drive goals of annual and strategic plans for the region.

Skills

Leadership

Communication

Safety Protocols

Quality Control

Problem Solving

Education

High School diploma or equivalent

Bachelor’s Degree

Job description

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Union Tank Car Company - UTLX provided pay range

This range is provided by Union Tank Car Company - UTLX. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$99,000.00/yr - $115,000.00/yr

Union Tank Car Company (UTLX) Manufactures, leases, and repairs railcars in North America for railroads and industrial companies. With roots dating back over 125 years, we are part of an operation that owns and leases a diversified portfolio of approximately 120,000 tank cars and 10,000 freight cars, operates two tank car manufacturing facilities, and has a network of more than 110 full-service and mini / mobile repair shops. Owned by Marmon Holdings, Inc. and Berkshire Hathaway, we rely heavily on those with the aptitude, attitude, and entrepreneurial spirit to drive our success and are committed to attracting and retaining top talent. We offer competitive compensation, an excellent benefits package, and an opportunity to become part of a top-notch team where enthusiasm, expertise, and progressive thinking are encouraged and valued.

Why Join Our Team?

We take pride in offering our employees rich benefits packages. We appreciate hard-working and passionate individuals which is why we offer...

• Medical, dental, vision coverage on first day of employment
• Company-paid employee and dependent life insurance
• Company-paid sickness and accident income
• 401k with matching
• Annual safety shoe reimbursement and prescription safety wear
• Holiday pay 10 Total - Effective on day one of employment
• Vacation and Personal Time Off
• Marmon employee discount program
• Bonus Eligible
• Annual Salary Range: $99,000.00 - $115,000.00

Position Summary:

The Regional Operations Manager’s role is to develop and execute the operation plan supporting the broader company strategy. They will accomplish this by establishing and managing Key Performance Indicators (KPI’s), development and performance management of direct reports to ensure business continuity (succession planning, individual site’s performance, etc.), and ensuring that all operations adhere to safety, quality, and compliance standards.

The Regional Operations Manager’s role is to ensure quality work is performed safely, and is cost-effective for the sites within their Region, by providing coaching, leadership, support, and operating expertise necessary to ensure the Mini-Shop facilities have the proper processes, controls, equipment and personnel in place to become the employer of choice, supplier of choice, and investment of choice for the Mini-Shop business.

Essential Functions:

• Lead team of Field Operations Supervisors and foster a culture centered on Safety and Quality.
• Responsible for coaching and mentoring Field Operations Supervisors to promote and sustain a safe, successful & productive work environment for all employees across their sites.
• Accountable for supporting site supervisors in the implementation, coaching, mentoring and the sustainability of safety performance through facilitation of job analysis, shop management and employee involvement and accountability.
• Collaborate with Field Operations Supervisors to ensure regional financial performance meets budget expectations by effectively utilizing key performance indicators (KPIs).
• Mentor and coach Field Operations Supervisors to ensure throughput aligns with customer demand.
• Recognize talent and develop succession plan(s) for all employees with actions and associated timelines for supporting employee retention and promoting internal growth.
• Accountable for supporting each Field Operations Supervisors within their region in the implementation, coaching, mentoring and sustainability of visual management processes, along with continuous improvement initiatives.
• Accountable for leading, coaching, and mentoring Field Operations Supervisors in recognizing employee training needs, equipment needs, and operational efficiency opportunities while working with corporate support groups in developing action plans, and support as needed.
• Provide support to the Field Operation Supervisors in the implementation, coaching, mentoring and the sustainability of new hire on-boarding process, including 30, 60, 90 reviews and Tank-University (a comprehensive training program), within their region.
• Drive the goals and expectations of the annual and 3-year strategic plans for their region that aligns with the overall vision and strategy of the Mini-Shop business and ultimately the Marmon Rail Yard Services strategic plan.
• Complete routine site visits across their region to provide consistent customer support, project support, and personnel support.
• Complete monthly, quarterly, and annual business updates for customers, and internal reporting as required.
• Ensure proper staffing is maintained across the region to meet the needs of both the customer expectations and business performance expectations.
• Create and encourage a successful & productive atmosphere in the workplace for all employees.
• Travel required to visit job sites in the following locations: (Fryburg, ND. El Paso, TX. Sinclair, WY. Anacortes, WA. Tulsa, OK. Artesia, NM. Green River, WY. Verdigris, OK.)
• Other duties as assigned

Supervisory Responsibilities:

The Regional Operations Manager is responsible for the overall direction, coordination, and evaluation. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include safety, interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Skills / Specifications:

• Knowledge of safety protocols and quality control processes.
• Ability to conduct and participate in safety and quality audits.
• Identifying and addressing training needs.
• Recruitment, training, and scheduling skills.
• Experience in employee development.
• Conduct performance reviews and coordinating training.
• Goal setting and performance management.
• Leadership and team-building skills.
• Ability to conduct team meetings and align team goals.
• Effective scheduling and work-life balance management.
• Effective communication skills for updating customers and management.
• Ability to maintain a presence and address customer concerns.
• Knowledge of continuous improvement methodologies.
• Experience with visual management processes.
• Proficiency in maintaining and analyzing reports.
• Accuracy in billing and reporting.

Education / Experience / Qualifications:

• High School diploma or equivalent required.
• Bachelor’s Degree or some college preferred.
• Proven experience in a supervisory or managerial role, preferably in a field operations or car repair environment.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Commitment to fostering a culture of safety and quality.
• Proficiency in safety and quality management practices.
• Ability to manage performance goals and meet productivity targets.
• Experience in recruitment, training, and employee development.
• Competence in reporting, KPI tracking, and financial management.
• Knowledge of continuous improvement methodologies and visual management processes.
• Accuracy in billing and financial reporting.
• Detail-oriented and highly organized.
• Ability to work under pressure and meet deadlines.
• Strong problem-solving and decision-making abilities.
• This position is a fully remote office with travel requirements, the incumbent must reside in the state of Washington, Oregon, California or Wyoming.

DISCLAIMER:

Please note the duties listed are not set forth for purposes of limiting the assignment of work. They are not to be construed as a complete list of the many duties normally to be performed under a job title or those to be performed temporarily outside an employee's normal line of work. Duties, and activities may change at any time with or without notice.

EEO

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales, Business Development, and Customer Service

• Industries

  Rail Transportation and Railroad Equipment Manufacturing

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Inferred from the description for this job

401(k)

Vision insurance

Medical insurance

Paid paternity leave

Tuition assistance

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