Regional Operations Manager

Socket.dev; Norwalk (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

Socket.dev is seeking a regional operations leader to drive performance, engage employees, and oversee strategic pilots and rollouts within the California region. The role emphasizes coaching, open communication, and talent development to align with company objectives.

The successful candidate will guide warehouse management, execute policy and process improvements, and ensure efficient operations through data-driven decision making and cross-functional collaboration.

Qualifications

• Experience leading teams and driving performance improvements.
• Ability to implement and sustain process improvements across a regional scope.
• Strong people leadership and coaching capabilities.

Responsibilities

• Inspire, develop, and motivate internal talent; foster open communication.
• Manage regional initiatives and provide guidance to warehouse and senior management.
• Oversee change management and ensure project execution and sustainability.

Skills

Leadership

Process Improvement

Setting Priorities

Influence & Problem Resolution

Coaching/Developing People

Managing Performance

Tools

SAP

Job description

Essential Functions:

• Develop a culture of high performance and employee engagement by inspiring, developing, and motivating internal talent. Facilitate good discussions with employees in order to understand their professional goals and aspirations. Create an environment of open communication that fosters upward feedback and suggestions. Make well informed decisions, demonstrate initiative, exhibit autonomy and execute on organization initiatives. (Measure by Employee Engagement and Retention).
• Manage regional operational initiatives, including ownership of company-wide strategic initiatives, pilots and rollouts within the region. Provide guidance and feedback to Warehouse and Sr. Management on operational initiatives. Coach, train, and develop warehouse management through informal interaction and formal written development plans in alignment with strategic initiatives.
• Oversee change management and implementation of process improvement projects within their region. Review and monitor process improvement projects to ensure successful execution and sustainability.
• Provide assistance to warehouse management through on-site visitation and interaction with operational personnel based on analysis of productivity and operational performance measures of individual plants.
• Assist warehouse management with execution of policies, processes, and customer service standards that meet the needs of all internal and external customers. Provide problem solving / troubleshooting, guidance and coaching on customer service roadblocks.
• Business Acumen & Interactions - Continue to expand skill set and demonstrate expertise in the area of technology and use of SAP in order to excel in core job functional areas. Gain an understanding of the interrelations in other areas of the business and how they connect with warehouse operations. Link that understanding to improve interactions with other departments and warehouse operations. Continue to expand communication, presentation and influencing skills in order to engage other
• Performs other duties as assigned.

Core Competencies:

• Leadership
• Process Improvement & Best Practices
• Setting Priorities & Time Management
• Relationships Influence & Problem Resolution
• Coaching/Developing People and Teams
• Managing Performance Issue