REGIONAL OPERATIONS MANAGER

KLA Laboratories, Inc.; Irvine (CA); On-site; USD 90,000 - 150,000; Full time

Job summary

KLA Laboratories, Inc. is seeking a Regional Operations Manager in Irvine, CA to plan, direct, and coordinate the Region's activities, driving profitability and efficiency across projects.

You will oversee budgets, schedules, and cross-functional teams while maintaining strong client relations and adherence to company policies. Responsibilities include coordinating labor, safety, and training with HR and operations, and ensuring timely delivery from client meetings through acceptance.

Qualifications

• Three+ years of project management experience in telecommunications.
• Strong communication and writing skills.
• Ability to manage multiple programs across regions.

Responsibilities

• Oversee the management of the Region's productivity to ensure project turnaround times and client relationships.
• Manage processes and workflows to optimize efficiencies and profitability of programs.
• Collaborate with leadership to align regional priorities with company goals.
• Coordinate labor issues, scheduling, training and safety in partnership with HR and operations.
• Oversee regional budgets and control project expenses.
• Lead client-partner relationships from inception to completion and identify growth opportunities.

Skills

Project management

Customer relationship management

Budgeting

Team leadership

Communication

Education

Bachelor's degree preferred

Tools

MS Office

Job description

Regional Operations Manager

Classification: Exempt

Our Mission

For almost a century, KLA's mission is to create value by delivering world-class communications solutions.

Your Impact

The Regional Operations Manager is responsible for planning, directing and coordinating the activities of the Region to enhance profitability, productivity and efficiency. This position oversees the development and execution of a wide range of projects and proposals across all verticals supported by KLA. The Regional Operations Manager will organize and oversee numerous programs and projects simultaneously assuring their completion in a timely, efficient manner from initial client meeting through client acceptance.

A Glimpse of What You'll Do

• Oversee the management of the Region's productivity to ensure project turnaround times, expand client confidence, and build long-term relationships with external stakeholders
• Manage processes and work-flow throughout the region, implementing best practices to optimize efficiencies and the profitability of KLA's programs and projects
• Interact regularly with leadership to ensure the Region’s operational priorities are aligned with KLA goals and directives
• Work closely with Human Resources to ensure compliance with KLA policies, procedures, and practices
• Consult with Director of Human Resources and Director of Operations regarding labor issues including safety, security, employee relations, scheduling, training, grievances, etc.
• Oversee Regional budgets as well as controls and refines project specific expenses
• Manage client-partner relationships to drive project progress from inception to completion and leverages current and future contacts for further growth across all verticals supported by KLA
• Collaborate with Design Engineers and Operations staff to understand the specification of a project
• Collect and evaluates quotes from subcontractors supporting KLA
• Create estimates, quotes, schedules and timelines for prospective jobs for new and existing clients
• Oversee installation teams to ensure a balance of workload and targeted productive hours
• Act as onsite Manager to ensure client deliverables and expectations are met
• Collaborate with purchasing and warehouse department for vendor selection and to ensure products are received in a timely manner
• Lead project status meetings with clients and/or contractors
• Obtains permits and licenses from appropriate authorities
• Responsible for oversight of all projects through project close and client acceptance
• Maintain the ability to manage multiple projects with various clients simultaneously
• Manages workforce safety and production for site projects
• Determine needed resources (manpower, equipment and materials) from start to finish with attention to budgetary limitations
• Travels to various local or out of state/country locations with short notice to meet with clients for potential quotes or customer emergencies
• Leverages existing contacts and future customers to grow opportunities across all verticals supported by KLA
• Perform other incidental and related duties as required

What You Bring

• Great communication and customer service skills
• Exceptional time management skills, ability to estimate work effort and time needed for various construction jobs
• Must possess strong writing skills for proposals and reports
• Technical & business acumen, understands construction methods, contracts, and blueprints
• Working proficiency with all MS Office tools
• Ability to operate independently, exercises appropriate judgement
• Ethical Conduct
• Great availability with a sense of urgency
• Team player with leadership abilities
• Bachelor's degree preferred
• Three or more years' professional experience in project management in the telecommunications industry

Additional Information

• Full-time position. Days and hours of work are Monday through Friday, 8 a.m. to 4:30 p.m.
• This position may require long hours, weekend work and availability during off hours
• Travel is primarily local during the business day, although some out-of-area and overnight travel may be expected. 50% travel is expected.
• Passport is required
• Occasionally required lift or move up to 50 pounds

Please note this job description, is meant to be a representation of the physical demands, work environment, and day-to-day activities, duties or responsibilities that are required of an employee for this job; it is not meant to be all-inclusive or limited to the above outline. To remain an industry leader, duties, responsibilities and activities of any KLA Laboratories employee may change, at any time, to meet the needs of the Company or the Customer, with or without notice.