Regional Operations Leader, Poland - Equity & Remote

Delivery Hero; Warsaw (IN); Hybrid; USD 65,000 - 114,000; Full time

Benefits offered by this job

Equity plan

Private health insurance

Meal benefit

Job summary

Glovo is seeking a Regional Operations Manager to oversee operational metrics and courier fleet health across cities in Poland. You will report to the Head of Operations and lead engagements that sustain long-term performance and cost efficiency.

You will drive data-driven decisions, optimize earnings structures for 100+ cities, and coordinate cross‑department projects with operations, commercial, and q‑commerce teams. This is a full-time, hybrid role with equity and wellbeing benefits.

Qualifications

• Strong analytical and quantitative skills with data-driven decision making.
• 5+ years in high-demand operations or similar roles.
• Advanced stakeholder management and leadership of high-performing teams.
• Strong organizational, delegation and multitasking abilities under pressure.
• Proficiency in Polish and English at a professional level; SQL knowledge a plus.

Responsibilities

• Analyze daily and weekly operational metrics with a macro view for long-term success.
• Develop country/city UX strategies and execution plans with the team.
• Optimize the courier earnings structure across 100+ cities daily, weekly and monthly.
• Ensure Glovo is the top app for couriers and coordinate cross‑department projects.
• Understand supply situation, manage fleet health, and drive data-driven improvements.

Skills

Analytical skills

Data-driven

Stakeholder management

Team leadership

Project coordination

Polish language

English language

Google Sheets

MS Excel

SQL

Tools

SQL

Job description

Glovo is seeking a Regional Operations Manager to oversee operational metrics and courier fleet health across cities in Poland. You will report to the Head of Operations and lead engagements that sustain long-term performance and cost efficiency.

You will drive data-driven decisions, optimize earnings structures for 100+ cities, and coordinate cross‑department projects with operations, commercial, and q‑commerce teams. This is a full-time, hybrid role with equity and wellbeing benefits.