Regional Operations Manager (m/f/d)

Félix; Warsaw (IN); Hybrid; USD 104,000 - 150,000; Full time

Benefits offered by this job

Travel vouchers

Work from Anywhere

Hybrid work model

Wellbeing support

Learning & Development

Mentoring program

Job summary

Flix seeks a Regional Operations Manager for Poland, Baltics & Finland to own end-to-end regional performance across a growing multi-country network. You will align transport services with strategic objectives and drive resilience and service quality.

Strong stakeholder management, data-driven insights, and collaboration with diverse teams are essential in this role, with hybrid work flexibility and growth opportunities across the region.

Qualifications

• 1–2 years in operations management, ideally in transport or logistics.
• Proven track record leading regional or multi-country operations.
• Strong stakeholder management across partners, authorities and senior leaders.
• Data-driven decision making with ability to present insights.

Responsibilities

• Own and drive regional operational performance for Poland, Baltics & Finland.
• Define and execute regional operations strategy aligned with business goals.
• Build relationships with transport partners, authorities, and regulators.
• Identify risks and mitigate to ensure continuity and resilience.
• Monitor KPIs and present performance insights to senior leadership.
• Collaborate with Commercial, Network Development, Legal, and Central Operations.

Skills

Operations management

Stakeholder management

Data analysis

English

Polish

Cross-functional collaboration

Job description

At Flix, we offer a dynamic work environment with competitive pay, strong growth opportunities, and a tech-driven approach to making travel more accessible, sustainable, and affordable.

As Regional Operations Manager for Poland, Baltics & Finland at Flix, you can make an impact by owning the end-to-end operational performance of our transport network across a diverse and growing multi-country region, turning strategy into seamless execution.

About the Role

• Own and drive operational performance, ensuring transport services are delivered reliably, efficiently, and to the highest quality standards
• Define and execute the regional operations strategy in alignment with Flix's broader business objectives, acting as the senior operational authority for the region
• Build and maintain strong relationships with transport partners, local authorities, regulatory bodies, and other key stakeholders
• Identify operational risks and develop mitigation strategies to ensure business continuity and service resilience across the region
• Monitor and report on regional KPIs, using data to inform decisions and present performance insights to senior leadership
• Drive cross-functional collaboration with Commercial, Network Development, Legal, and Central Operations teams to support regional growth

About You

• Minimum 1-2 years of experience in operations management, ideally within transport, mobility, logistics, or a similarly complex, fast-paced environment
• Proven track record of leading regional or multi-country operations with full accountability for performance, quality, and budget
• Excellent stakeholder management skills, with the ability to navigate relationships with partners, authorities, and senior internal stakeholders across different markets
• Data-driven approach to decision-making, with strong analytical skills and comfort presenting performance insights to senior leadership
• Fluent in English and Polish; fluency in another regional language is a plus
• Experience working in a scale-up or high-growth international environment is a plus

What We Offer

• Travel perks: 12 free Flix vouchers + 12 discount vouchers for friends & family.
• Work from (M)Anywhere: Depending on your role, work from another location for up to 60 days per year.
• Hybrid work model: We are an office-first company, but we offer flexibility to balance work and life.
• Wellbeing support: Access confidential 1:1 counselling, courses, and stress management for yourself and up to four family members.
• Learning & Development: Take advantage of language classes, training courses, and expert-led sessions to grow your skills.
• Mentoring Program: Connect with experienced colleagues to gain insights and accelerate your career.

To view more local benefits specific to each office location, please check out this link: Locations - Flix Career

Why Join Flix?

At Flix, you'll find teams that rally together to overcome challenges and spark creativity.
As we continue to expand across the globe, you can make a real difference in how we work.

If you're ready to grow and lead your journey, Flix is the place for you!