Regional Operations Leader — P&L & Tech-Driven

Metropolis; Menomonee Falls (WI); Presencial; USD 110.000 - 140.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Healthcare benefits

401(k) plan

Stock options

Bonus plans

4 days in office

Descripción de la vacante

Metropolis is seeking a Regional Manager, Operations to serve as the operational backbone of a geographic market. You will drive day-to-day multi-site execution, secure full P&L ownership, and drive technology adoption across Vision camera and access systems while ensuring customer satisfaction and safe, compliant facilities.

You will lead diverse teams, manage budgets and labor, and partner with Revenue & Growth teams to scale market expansion.

Formación

• 5+ years of multi-unit operational leadership experience across distributed facilities, properties, mobility hubs, or retail/hospitality operations.
• Full P&L and EBITDA accountability for multi-site portfolios with budget management and labor optimization.
• Experience with unionized labor and Collective Bargaining Agreements is a strong plus.

Responsabilidades

• Oversee daily multi-site operations across the region, ensuring service delivery, cleanliness, safety, and technology uptime.
• Own regional financial performance, lead budgeting, reforecasting, and expense control (overtime < 3%).
• Monitor dashboards to optimize visit coverage rates (>95%) and GPV compliance, diagnose location anomalies with Ops Managers.
• Recruit, coach, and retain Senior Ops Managers and Ops Managers; ensure >95% training completion.

Conocimientos

Multi-unit leadership

P&L ownership

Team leadership

Data dashboards

Stakeholder management

Mobility & licensing

Educación

Bachelors in Business Administration/related

Herramientas

Salesforce

Tableau

Looker

Descripción del empleo

Metropolis is seeking a Regional Manager, Operations to serve as the operational backbone of a geographic market. You will drive day-to-day multi-site execution, secure full P&L ownership, and drive technology adoption across Vision camera and access systems while ensuring customer satisfaction and safe, compliant facilities.

You will lead diverse teams, manage budgets and labor, and partner with Revenue & Growth teams to scale market expansion.