Regional Operations Leader: Logistics & Performance

Wilsonart; Moorestown Township (NJ); Sur place; USD 110 000 - 160 000; Plein temps

Avantages offerts par ce poste

Medical, dental, and life insurance

Company-paid short- and long-term-disb

FSAs and dependent care options

Vision and legal benefits

Gym discounts and wellness clinics

Tuition reimbursement

Résumé du poste

Wilsonart is seeking a Regional Operations Manager to lead warehouse, customer service, inventory, and logistics across multiple company-owned distribution sites within a defined region. You will manage location Operations, Office, and Distribution Managers to ensure safety, accuracy, on-time delivery, and cost targets while driving continuous improvement.

The role requires 8+ years in distribution/logistics with 3+ years of multi-location leadership, up to 50% travel, and a Bachelor's degree in

Qualifications

• Knowledge of DOT and OSHA regulations.
• Strong knowledge of warehousing, inventory management, transportation, and logistics; experience with INFOR or a comparable ERP system preferred.
• Demonstrated ability to lead leaders and manage performance across geographically dispersed locations.
• Financial acumen, including budget management and metric-driven decision-making.
• Strong change management, problem-solving, and analytical skills.
• Excellent oral and written communication skills, with the ability to influence peers and senior leadership.

Responsabilités

• Lead, coach, and develop location Operations/Office/Distribution Managers; build leadership bench strength and succession plans across the region.
• Set regional operating priorities, goals, and KPIs, and hold location leaders accountable for performance against safety, service, inventory, delivery, and cost targets.
• Standardize processes and drive adoption of best practices across locations to ensure consistent execution and a unified customer experience.
• Allocate staffing and resources across locations based on volume, seasonality, and business needs.
• Own regional safety performance, ensuring all locations comply with DOT and OSHA requirements, pass safety inspections and audits, and complete required monthly safety training.
• Monitor, analyze, and report regional operating metrics, including customer service, order accuracy, on-time delivery, inventory accuracy, and productivity.
• Manage regional operating budgets; identify cost-reduction opportunities and lead implementation.
• Oversee regional inventory strategy, including stocking levels, cycle count accuracy, and inter-location transfers, using the company's automated inventory management systems.
• Oversee delivery scheduling, routing, and fleet utilization across locations; negotiate freight rates and manage carrier relationships.
• Ensure location adherence to order entry, billing, pricing, AR/AP processes and controls, including accurate customer pricing records in INFOR.
• Serve as escalation point for significant customer issues and partner with Sales leadership to protect and grow key accounts.
• Partner with HR on talent decisions, performance management, employee relations, and policy compliance across the region.
• Lead or support new location openings, continuous improvement initiatives, and systems implementations within the region.
• Perform other duties as assigned.

Connaissances

DOT/OSHA regulations

Warehousing

Inventory management

Transportation & logistics

Leadership across locations

Financial acumen

Analytical skills

Communication skills

Formation

Bachelor's degree in Business, Supply Chain, Operations Management, or related field

Outils

INFOR ERP

Description du poste

Wilsonart is seeking a Regional Operations Manager to lead warehouse, customer service, inventory, and logistics across multiple company-owned distribution sites within a defined region. You will manage location Operations, Office, and Distribution Managers to ensure safety, accuracy, on-time delivery, and cost targets while driving continuous improvement.

The role requires 8+ years in distribution/logistics with 3+ years of multi-location leadership, up to 50% travel, and a Bachelor's degree in