Regional Operations Manager Northeast

Wilsonart International; Wixom (MI); Presencial; USD 95.000 - 140.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision insurance

Tuition reimbursement

Paid vacation & holidays

Descripción de la vacante

Wilsonart International is seeking a Regional Operations Manager to guide warehouse, customer service, inventory, and logistics across multiple company-owned locations in the region. You will lead location Operations/Office/Distribution Managers, drive safety and accuracy, and partner with Sales to meet regional financial targets.

The role requires 8+ years in operations with 3+ years managing managers, a bachelor’s in business or related field, and strong ERP experience.

Formación

• Bachelor's degree in Business, Supply Chain, or Operations Management or equivalent experience.
• 8+ years of progressive operations experience in distribution, warehousing, or logistics.
• 3+ years managing managers across multiple locations.

Responsabilidades

• Lead and coach location Operations/Office/Distribution Managers; build leadership bench strength.
• Set regional priorities, KPIs, and hold leaders accountable for safety, service, inventory, and delivery.
• Oversee regional inventory strategy, pricing/billing controls, and supplier/carrier relations.

Conocimientos

DOT regulations

OSHA regulations

Inventory management

Logistics

Leadership

Budget management

Data analysis

ERP systems

Communication

Educación

Bachelor's degree in Business

Supply Chain or Operations Management

Herramientas

INFOR ERP

Descripción del empleo

Win at WilsonartAt Wilsonart, we don’t just make surfaces—we build careers. When you join our team, you become part of something bigger: a company driven by innovation, grounded in values, and powered by people who care.You’ll be surrounded by teammates who take pride in their work and look out for one another. You’ll have the chance to learn, grow and make a real impact. And you’ll be part of a company that believes winning means helping you succeed at work and in life.Here, you’ll win with:Support that keeps you wellMedical, dental, and life insuranceCompany-paid short- and long-term disabilityFSAs and dependent care optionsVision and legal benefitsGym discounts and wellness clinicsTuition reimbursement—for you and your dependentsOpportunities to growClear paths to promotion and internal mobilityTraining, coaching, and mentorshipDevelopment programs to support your goalsTime for what mattersPaid vacation and holidays in your first yearA culture that respects work-life balanceJob Description:Position Overview: Regional Operations ManagerThe Regional Operations Manager provides leadership and strategic direction for warehouse, customer service, inventory, and logistics operations across multiple company-owned distribution locations within an assigned region. Leading a team of location Operations, Office and Distribution Managers, this role drives consistent execution of safety, inventory accuracy, customer service, and delivery standards across all sites; builds leadership capability and bench strength; and partners with Sales and corporate functions to deliver regional operating and financial results.ESSENTIAL DUTIES AND RESPONSIBILITIESLead, coach, develop, and evaluate location Operations/Office/Distribution Managers; build leadership bench strength and succession plans across the region.Set regional operating priorities, goals, and KPIs, and hold location leaders accountable for performance against safety, service, inventory, delivery, and cost targets.Standardize processes and drive adoption of best practices across locations to ensure consistent execution and a consistent customer experience.Allocate staffing and resources across locations based on volume, seasonality, and business needs.Own regional safety performance, ensuring all locations comply with DOT and OSHA requirements, pass safety inspections and audits, and complete required monthly safety training.Monitor, analyze, and report regional operating metrics, including customer service, order accuracy, on-time delivery, inventory accuracy, and productivity.Manage regional operating budgets; identify cost-reduction and efficiency opportunities and lead implementation.Oversee regional inventory strategy, including stocking levels, cycle count accuracy, and inter-location transfers, using the company's automated inventory management systems.Oversee delivery scheduling, routing, and fleet utilization across locations; negotiate freight rates and manage carrier relationships.Ensure location adherence to order entry, billing, pricing, Accounts Receivable, and Accounts Payable processes and controls, including accurate customer pricing records in INFOR.Serve as the escalation point for significant customer issues and partner with Sales leadership to protect and grow key accounts.Partner with Human Resources on talent decisions, performance management, employee relations, and policy compliance across the region.Lead or support new location openings, continuous improvement initiatives, and systems implementations within the region.Perform other duties as assigned.KNOWLEDGE, SKILLS, AND ABILITIESKnowledge of DOT and OSHA regulations and safety standards applicable to warehouse and transportation operations.Strong knowledge of warehousing, inventory management, transportation, and logistics functions; experience with INFOR or a comparable ERP system preferred.Demonstrated ability to lead leaders and manage performance across geographically dispersed locations.Financial acumen, including budget management and metric-driven decision-making.Strong change management, problem-solving, and analytical skills.Excellent oral and written communication skills, with the ability to influence peers and senior leadership.MINIMUM REQUIREMENTSEDUCATION: Bachelor's degree in Business, Supply Chain, Operations Management, or a related field required, or an equivalent combination of education and experience; 1 year of relevant experience may substitute for 1 year of degree.EXPERIENCE: 8+ years of progressive operations experience in distribution, warehousing, or logistics, including 3+ years managing managers across multiple locations.TRAVEL: Up to 50% travel to locations within the region.PHYSICAL REQUIREMENTS: Work is performed in office and warehouse environments. Requires sitting, standing, and walking; occasionally required to stoop, climb, or lift light material or equipment (10–20 lbs).We’re looking for people who are ready to learn, ready to lead and ready to make a difference. If that sounds like you, you can win at Wilsonart.Wilsonart is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, military status, order of protection status, or any other legally recognized protected basis under federal, state, or local law.