Regional Operations Leader - Healthcare & VA Partnerships

Northwest Respiratory Services, LLC; Eagan (MN); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

HSA & FSA options

401(k) retirement plan w/ companymatch

Vacation, sick, and paid holidays

Learning and development opportunities

Quarterly bonus based on regional perf

Job summary

Northwest Respiratory Services, LLC is seeking a Regional Operations Manager to lead day-to-day operations across branch offices in the Midwest and Northern Rockies. You will coach staff, improve face-to-face patient engagements, and strengthen partnerships with the VA and long-term care facilities.

The role requires travel between branches (~50%), oversight of staffing, and ensuring regulatory compliance. A CDL is preferred, with a focus on compassionate service and operational excellence.

Qualifications

• Current state issued driver's license.
• Preferred: Class C CDL with Tanker and Hazmat endorsements.
• Management/Supervisor experience is a plus
• Strong interpersonal skills and customer service orientation.

Responsibilities

• Oversees the Branch Manager and supports assigned branch offices.
• Monitors staffing needs and assists with disciplinary actions, hiring, termination, and payroll of employees.
• Performs monthly analysis of operational data and delivery patterns; provides reports to branches and VP of Operations.
• Assists VP of Operations and Branch Manager with vehicle maintenance and replacements; may deliver equipment.
• Ensures service compliance at all branches and with regulatory agencies (FDA, Board of Pharmacy, DOT, etc.).
• Travels between branch locations about 50% of the time.

Skills

Leadership

Customer service

Operations analysis

Communication

Job description

Northwest Respiratory Services, LLC is seeking a Regional Operations Manager to lead day-to-day operations across branch offices in the Midwest and Northern Rockies. You will coach staff, improve face-to-face patient engagements, and strengthen partnerships with the VA and long-term care facilities.

The role requires travel between branches (~50%), oversight of staffing, and ensuring regulatory compliance. A CDL is preferred, with a focus on compassionate service and operational excellence.