Branch Manager

Northwest Respiratory Services, LLC; Altoona (WI); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Short-term Disability

Long-term Disability + Life insurance

Paid vacation & holidays

Learning & development opportunities

Flexible start times

Local routes, be home nightly

Job summary

Northwest Respiratory Services, LLC is seeking a Branch Manager in Altoona, WI to oversee the Eau Claire branch and a small team. You will ensure smooth daily operations, deliver respiratory equipment, and maintain exceptional customer service for patients and facilities.

You will manage schedules, ensure compliance with applicable regulations, and work with the Regional Operations Manager on staff development and performance reviews to uphold the company’s high standards of care.

Qualifications

• Valid state driver’s license required.
• CDL Class C with Tanker and Hazmat endorsements.
• Ability to pass motor vehicle records check, drug test, and DOT physical.
• Past experience managing drivers and deliveries.
• Strong interpersonal and customer service skills.
• Desire to work with the public and improve quality of life.
• Commitment to compassionate, high-quality care.

Responsibilities

• Deliver respiratory equipment to patients and facilities, with education on safe use.
• Assign work schedules (standard and on-call) and driving routes.
• Ensure branch inventory is stocked and equipment is returned promptly.
• Ensure all employees are in compliance with FDA, Board of Pharmacy, DOT, etc.
• Support Regional Operations Manager with staff performance evaluations.

Skills

Driver management

Customer service

Team leadership

Logistics coordination

Safety compliance

Education

CDL Class C with Tanker and Hazmat endorsements

State driver's license

Job description

Job Details: Job Location: 15 Eau Claire - Altoona, WI 54720, Position Type: Full Time, Salary Range: $55,000.00 - $70,000.00 Salary/year, Job Shift: Day, Northwest Respiratory Services is a leading provider of oxygen and respiratory products throughout the Midwest and Northern Rockies. We specialize in serving the long-term care community and oxygen dependent Veterans. As the Branch Manager you will maintain and continue to build our strong reputation of customer service in the industry. You will oversee the Eau Claire branch's day-to-day operations, including supervision and mentorship of a small team of 4-5 individuals. This position will report to the Regional Operations Manager.

Essential duties and responsibilities include the following (other duties may be assigned):

• Deliver respiratory equipment to patients and facilities, providing necessary and procedural education on its safe use and care.
• Assign work schedules (standard and on-call) and driving routes.
• Ensure branch inventory is well stocked and all equipment is promptly returned after usage.
• Ensure all employees are within compliance. (i.e. FDA, Board of Pharmacy, DOT, etc.)
• Support Regional Operations Manager in providing performance evaluations to branch staff.

Qualifications: Key Qualifications:

• Current state issued driver’s license.
• Class C CDL with Tanker and Hazmat endorsements.
• Ability to pass a motor vehicle records check, drug test, and DOT physical
• Past Experience managing drivers and can do Deliveries
• Strong interpersonal skills and customer service skills
• A desire to work with the public and help others obtain a better quality of life
• Dedication to our mission that includes caring for our customers with the highest standard of compassion, integrity, and care

We Offer a Competitive Benefits Package Including:

• Medical, Dental, and Vision insurance
• HSA & FSA options
• 401(k) retirement plan w/ company contribution
• Short-term Disability insurance
• Company-paid Long-term Disability and Basic Life insurance
• Voluntary Life, Accident, and other supplemental insurance
• Vacation, sick, and paid holidays
• Learning and development opportunities
• Flexible start times
• Local routes. Be home every night

Northwest Respiratory Services is a privately held, regional leader in the respiratory product and service industry. We proudly serve patients in their own homes, assisted living facilities, skilled nursing facilities, and veterans receiving care from the VA Hospital. Since 1976, we have been a trusted partner, dedicated to the highest standard of care at the best possible value.

Northwest Respiratory Services is an EEO Employer - M/F/Vets/Disabled