Regional Operations Leader

CBRE; Glendale (CA); On-site; USD 120,000 - 130,000; Full time

Benefits offered by this job

401(K)

Dental insurance

Health insurance

Life insurance

Vision insurance

Job summary

CBRE is seeking an Operations Management Manager to lead a team responsible for planning, managing, and directing client operations across a region. You will supervise staff, manage daily activities, analyze financial metrics, ensure policy compliance, and drive improvements with cross-functional partners while modeling CBRE's values.

You will oversee recruiting, training, performance evaluations, and the development of staff, while coordinating with regional teams to implement best practices

Qualifications

• Bachelor's Degree preferred with 3-5 years of relevant experience.
• Experience in staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred.
• Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.
• Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department.
• In-depth knowledge of Microsoft Office products.
• Extensive organizational skills with a strong inquisitive mindset.
• Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Responsibilities

• Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
• Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
• Prepare ad hoc data reports for revenue, expenses, and other business metrics. Evaluate trends to identify opportunities to improve financial performance. Manage the monthly forecasting process for assigned clients or regions.
• Ensure compliance with company policy, business and professional licensing, real estate law, and state, and federal guidelines.
• Maintain data integrity across systems used by the team.
• Partner with regional teams and departments to identify and implement organizational "best practices".
• Assist with the development of training programs, business processes, and system training programs.
• Facilitate the communication of policies, procedures, and initiatives to create consistency across the region.
• Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement.
• Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives.
• Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes.

Skills

Leadership

Coaching

Performance management

Staff development

Communication

Education

Bachelor's Degree

Tools

Microsoft Office

Job description

CBRE is seeking an Operations Management Manager to lead a team responsible for planning, managing, and directing client operations across a region. You will supervise staff, manage daily activities, analyze financial metrics, ensure policy compliance, and drive improvements with cross-functional partners while modeling CBRE's values.

You will oversee recruiting, training, performance evaluations, and the development of staff, while coordinating with regional teams to implement best practices