Operations Manager

CBRE Group, Inc.; Glendale (CA); On-site; USD 90,000 - 140,000; Full time

Job summary

CBRE Group, Inc. is seeking an Operations Management Manager to lead a team responsible for planning, managing, and directing business operations for a client or region.

You will supervise staff, coordinate daily activities, prepare reports and forecasts, ensure compliance, and promote CBRE RISE values through leadership.

Qualifications

• Supervision of employees, coaching, and performance evaluations.
• Coordinate daily activities and cross-train staff.
• Prepare ad hoc data reports for revenue, expenses, and metrics; assist monthly forecasting.
• Ensure compliance with policy, licensing, real estate laws, and guidelines.
• Maintain data integrity across team systems.
• Partner with regional teams to implement best practices.

Responsibilities

• Provide formal supervision to employees; monitor training and development; conduct performance evaluations and coaching.
• Coordinate and manage the team's daily activities; set schedules, assign tasks, cross-train staff, track deadlines.
• Prepare ad hoc data reports for revenue, expenses, and other metrics; evaluate trends; manage monthly forecasting for clients/regions.
• Ensure compliance with company policy, licensing, real estate law, and applicable guidelines.
• Maintain data integrity across systems used by the team.
• Partner with regional teams to identify and implement organizational best practices; assist with training program development.
• Facilitate communication of policies and initiatives to create regional consistency.
• Lead by example and model values to reach shared objectives.
• Identify and troubleshoot day-to-day and moderately complex issues in systems and processes.

Skills

Supervision

Team Leadership

Forecasting

Data Reporting

Compliance

Staff Development

Job description

About the Role:

As a CBRE Operations Management Manager, you will be responsible for overseeing a team responsible for planning, managing, and directing business operations for a small to medium sized client or region.

This job is part of the Operations Management job function. They are responsible for coordinating staff functions and operations that support the organization’s goals and strategies.

What You'll Do:

• Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
• Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
• Prepare ad hoc data reports for revenue, expenses, and other business metrics. Evaluate trends to identify opportunities to improve financial performance. Manage the monthly forecasting process for assigned clients or regions.
• Ensure compliance with company policy, business and professional licensing, real estate law, and state, and federal guidelines.
• Maintain data integrity across systems used by the team.
• Partner with regional teams and departments to identify and implement organizational "best practices."
• Assist with the development of training programs, business processes, and system training programs.
• Facilitate the communication of policies, procedures, and initiatives to create consistency across the region.
• Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement.
• Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives.
• Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes.