Regional Operations & Facilities Manager

Jones Lang LaSalle Incorporated; Seattle (WA); On-site; USD 120,000 - 190,000; Full time

Job summary

Jones Lang LaSalle Incorporated is seeking a Senior Facilities Operations Leader in Seattle to oversee a multi-discipline account team for a Boeing outsourcing program. The role focuses on sustaining building systems, contractor coordination, and ensuring service levels meet contract KPIs.

You will develop teams, manage engineers and maintenance staff, and drive IFM best practices while maintaining strong client relationships.

Responsibilities

• Actively encourage teamwork, cooperation, performance excellence and personal success.
• Proactively manage the Account Team, act as a coach and mentor.
• Develop the team through performance assessments and training, manage staffing through proper resourcing and succession planning for key team members and on-site vendors.
• Supervise and manage engineers and maintenance staff including hiring, training and development.
• Develop and manage client relationships to ensure service levels are met.
• Comply with client contract requirements and meet or exceed KPIs.
• Deliver exceptional service quality as reflected by client feedback.
• Serve as single point of contact for the account's regional service delivery and escalation for local and hub leads.
• Contribute to an account plan aligning Boeing outsourcing and JLL objectives.
• Develop understanding of Boeing’s business influences on service needs.
• Lead collaboration within the account team and drive IFM best practices and innovations.
• Oversee maintenance and operation of building systems (fire life safety, HVAC, electrical, cabling, lighting, controls, data/voice, CCTV, A/V) and coordinate with vendors.

Job description

Jones Lang LaSalle Incorporated is seeking a Senior Facilities Operations Leader in Seattle to oversee a multi-discipline account team for a Boeing outsourcing program. The role focuses on sustaining building systems, contractor coordination, and ensuring service levels meet contract KPIs.

You will develop teams, manage engineers and maintenance staff, and drive IFM best practices while maintaining strong client relationships.