Regional Operations Director (ROD)

Total Renal Care; United States; On-site; USD 150,000 - 220,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) match

Paid time off

PTO cash out

Family resources

EAP counseling

Headspace access

Backup child & elder care

StarLearning

Total rewards package

Job summary

Total Renal Care in Coral Gables, FL seeks a Regional Operations Director to lead about 10 dialysis centers and ~200 teammates. You will oversee a $30–$50 million P&L, drive strategic growth, and ensure safe, compliant patient care across the division.

You will report to senior leadership, shape operating plans, manage labor and contracts, and balance patient and teammate satisfaction. MBA is preferred; travel up to 50% is required.

Qualifications

• Leadership for a multi-site operational business.
• Experience leading a unified team.
• Experience identifying and committed to growth in your territory.
• Bachelor's degree required, MBA preferred.
• Available for moderate travel (25%-50% overnight).

Responsibilities

• Lead approximately 10 dialysis centers and 200 teammates with P&L accountability of $30–$50MM.
• Provide strategic and tactical leadership to field management for safe, efficient patient care.
• Develop and execute strategic operating plans and goals for the division facilities.
• Drive growth priorities, patient census, and acquisitions integration.
• Monitor division performance and address gaps proactively.

Skills

Leadership

Multi-site operations

Team management

Strategic planning

Travel 25-50%

Education

Bachelor's degree

MBA preferred

Job description

3280 Ponce De Leon BlvdFl 2, Coral Gables, Florida, 33134-7252, United States of America

The Role You'd Play:

We are seeking an inspiring and motivated leader who will lead approximately 10 dialysis centers, 200 teammates and provide oversight of operations with complete accountability for approximately $30-$50MM P&L. As a Regional Operations Director (ROD), you'll provide strategic and tactical leadership, counsel, and direction to the field management of those assigned facilities to ensure safe, efficient, therapeutic and ethical patient care.

Additionally, this position identifies and develops strategic growth opportunities, monitors division performance, and works closely with Divisional Vice President or SVP to develop competitive strategies in alignment with DaVita's mission and values. Position has budget and P&L accountability. This position is a key member of DaVita's field management team.

Some specific examples include:

• Create a team powerhouse. You'll have approximately 10-12 direct reports you will inspire to join you in the quest to ensure quality and compliant patient care.
• Address top growth priorities, patient census and lead successful operational conversions on acquisitions.
• You will be measured on key metrics and outcomes you are able to drive from the book of business you inherit.
• Develop and execute strategic operating plans and goals for assigned division facilities.
• Meet labor budget.
• Review, analyze, and address gaps in service excellence, policies, and/or procedures proactively; identify issues and implement solutions.
• Manage financial and revenue growth, operations, and labor management, contract management, and clinical outcomes within the assigned division facilities.
• Maintain awareness and knowledge of competition; proactively assess related SWOT (division strengths, weaknesses, opportunities, and threats).
• Lead a growing, socially responsible business that strives to be the role model for American Healthcare.
• Work at a place that gives back to the community.
• Work at a company that honors and rewards teammate for living DaVita's 7 core values: Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfillment and Fun.
• Thrive in a company that will challenge you to 'Get Stuff Done' and reward you with incentives the right way - top performers earn more.
• Work directly with FAs in clinics to identify and address employee and patient concerns to drive towards Regional goals and standards.

Our most meaningful resource is your passion and vision. If you can see fresh approaches, envision bigger goals to move us ahead and are dedicated to building up those around you... you'll have our attention! We approach everyday operations with a sharp eye for how to stay on the cutting edge. What we want is sharp executive minds to keep us growing. Our diverse staff hails from a variety of backgrounds, all bringing their valuable perspectives and skills. Here, supporting teammates and their sense of belonging and offering all teammates the opportunity to grow and learn is a priority. We are looking for a candidate that has demonstrated success in the following areas:

• Leadership for a multi-site operational business
• Experience leading a unified team
• Experience identifying and committed to growth in your territory
• Bachelor's degree required, MBA preferred
• Available for moderate travel (25%-50% overnight)
• Philosophies that align with our core values
• Demonstrated understanding of what makes the businesses successful, and able to balance that with patient and teammate satisfaction
• And, a little bit of competitive spirit never hurts

Our investment in you

Our new teammates receive comprehensive training on how DaVita's dialysis clinics and hospital partnerships operate. You'll also receive opportunities to partner alongside innovative, compassionate and driven leads as well as access to a comprehensive total rewards package.

Are you ready to transform health care with us?

What We'll Provide:

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform StarLearning.

This position requires a Level 2 background screening through the Florida Care Provider Clearinghouse. For more information about this process, please visit the Florida Care Provider Background Screening Clearing