Regional Operations Coordinator

Adept Global; Dallas (TX); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Competitive base salary

Performance-based bonuses

Comprehensive health, dental, vision

Generous paid time off

Professional development

Job summary

Adept Global in Dallas, TX, is seeking a Regional Operations Coordinator with 2–5 years of experience to support day-to-day operations across multiple regional delivery sites. This hands-on role requires strong analytical skills and a passion for creating efficiencies and delivering excellence in a fast-paced environment.

You will monitor KPIs, coordinate cross-functional activities, maintain records, and support multi-site logistics and field service operations.

Qualifications

• 2+ years in operations coordination, logistics support, or related admin roles.
• Strong knowledge of service workflows and regional performance.
• Proficient in Excel with pivot tables, VLOOKUP, and advanced formulas.
• Excellent written and verbal communication across organization levels.
• Able to manage multiple priorities in a dynamic environment.
• Analytical thinker with attention to detail.

Responsibilities

• Coordinate daily operational activities across regional sites to align with objectives and SLAs.
• Monitor KPIs and performance metrics using data tools and dashboards.
• Collaborate with site managers and staff to improve workflows and drive improvements.
• Maintain accurate records, documentation, and schedules in internal systems.
• Support regional meetings, training, and initiative rollouts with leadership.
• Ensure adherence to policies, safety standards, and regulatory requirements.
• Act as central contact between regional offices and cross-functional teams; assist with vendor coordination.
• Provide off-hours and weekend support as required.

Skills

Data analysis

Excel proficiency

Office Suite

Communication

Time management

Analytical thinking

Tools

ERP

CRM

TMS

Job description

Job Title: Regional Operations Coordinator

Experience: 2-5 years

Work Mode: Onsite (Work from Office)

Role Overview

The Regional Operations Coordinator will support and manage day-to-day operations across multiple regional delivery sites. This role requires a hands-on professional who thrives in a fast-paced environment, demonstrates a strong analytical mindset, and is passionate about creating efficiencies and delivering excellence. This position is ideal for someone who is operationally savvy, highly organized, and experienced in supporting multi-site logistics or field service environments.

Key Responsibilities

• Coordinate daily operational activities across regional sites to ensure alignment with company objectives and SLAs.
• Monitor and report on KPIs, operational performance metrics, and service levels using data tools and dashboards.
• Collaborate with site managers and frontline staff to improve workflows, solve issues, and support continuous improvement.
• Maintain accurate and timely records, documentation, and schedules using internal systems and software.
• Facilitate regional meetings, training programs, and initiative rollouts in collaboration with leadership.
• Ensure adherence to company policies, safety standards, and regulatory compliance requirements.
• Act as the central point of contact between regional offices, cross-functional teams, and assist with vendor management and coordination of supply chain/service delivery components to meet customer expectations.
• Provide off-hours and weekend support as required.

Required Qualifications

• 2+ years of experience in operations coordination, logistics support, or administrative roles in a related field.
• Strong operational knowledge with the ability to understand and manage service workflows and regional performance.
• Demonstrated expertise in Microsoft Excel (pivot tables, VLOOKUP, advanced formulas, data analysis).
• Advanced proficiency in Microsoft Word (document formatting, creating templates and reports).
• Experience using Microsoft Office Suite and operations platforms (ERP, CRM, TMS, or).
• Excellent communication skills (written and verbal) and ability to interact across all levels of the organization.
• Strong time-management skills and ability to handle multiple priorities effectively in a dynamic environment.
• Analytical thinker with problem-solving ability and attention to detail.

Preferred Qualifications

• Experience working in regional, multi-site logistics or transportation operations.
• Direct to Consumer (D2C) transportation network experience is required.
• Familiarity with air cargo operations and airway bill (AWB) management is a plus.
• Bilingual language skills are advantageous.
• Ability to travel 25%–50% of the time, including to airport or delivery hubs.
• Availability to work flexible hours, including late/off-hours as needed.
• Technology savvy and comfortable with application-based solutions.
• Competitive base salary and performance-based bonuses
• Comprehensive health, dental, and vision insurance
• Generous paid time off and observed holidays
• Opportunities for professional development and career advancement
• Work with a supportive, growth-driven operations team