Regional Operations & AR Coordinator

Jobtailor; United States; On-site; USD 41,000 - 56,000; Full time

Job summary

Jobtailor is seeking an organized Accounts Receivable/Office Support professional in the United States to support leadership, streamline operations, and drive regional success. You will manage invoicing, cash application, payments, aging reports, onboarding of new customers, and provide responsive service to clients and franchisees via phone, email, and in-person.

The role requires 2+ years of experience, proficient Microsoft Office, and strong communication and problem-solving skills to keep

Qualifications

• 2+ years of experience in accounting, administrative, or office support.
• Proficiency in Microsoft Office (Excel, Word, Outlook) and general office software.
• Knowledge of cash application, invoicing, billing, and collections.
• Strong organizational skills with attention to detail and accuracy.
• Ability to multitask and prioritize in a fast‑paced office.
• Excellent customer service and communication skills (verbal and written).
• Professional, articulate phone presence with strong follow‑up skills.
• Dependable, resourceful, and proactive problem solver.

Responsibilities

• Support Leadership. Streamline Operations. Drive Regional Success.
• Manage accounts receivable by processing invoices, applying payments (ACH, credit card, check), and reconciling accounts.
• Monitor aging reports, follow up on outstanding balances, and support the Regional Director in achieving collection goals.
• Maintain accurate billing records and ensure compliance with company financial procedures.
• Set up new customer accounts and ensure accurate documentation and onboarding.
• Log and track customer complaints, coordinating with operations for timely resolution.
• Maintain organized franchisee files, reports, and performance records.
• Serve as a professional and responsive point of contact for clients and franchisees via phone, email, and in‑person.
• Assist the Regional Director with scheduling, reporting, and day‑to‑day office needs.
• Order supplies, manage vendors, and ensure the office is fully equipped to support staff and franchisees.
• Draft correspondence, prepare reports, and update records to support office operations.
• Coordinate special projects and assignments by setting objectives, tracking progress, and collaborating with team members.

Skills

Accounts Receivable

Customer Service

Communication

Multitasking

Attention to Detail

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

General Office Software

Job description

Jobtailor is seeking an organized Accounts Receivable/Office Support professional in the United States to support leadership, streamline operations, and drive regional success. You will manage invoicing, cash application, payments, aging reports, onboarding of new customers, and provide responsive service to clients and franchisees via phone, email, and in-person.

The role requires 2+ years of experience, proficient Microsoft Office, and strong communication and problem-solving skills to keep