Regional Onsite Customer Service Coordinator

ADN Group; Madison (WI); On-site; USD 22,730 - 32,373; Full time

Job summary

A service management company is looking for an Area Customer Service Coordinator in Madison, WI. This role involves supporting multiple customer locations and requires strong customer service skills, reliable transportation, and the ability to adapt to different environments. Key responsibilities include operational support, mailroom services, customer communication, and compliance management. Successful candidates will have a high school diploma, relevant experience, and proficiency in Microsoft Office tools. This position requires physical activity and flexible scheduling.

Qualifications

• High school diploma required; post-secondary education preferred.
• Minimum 12 months of relevant work experience in customer service or operations.
• Valid driver’s license and reliable personal vehicle required.

Responsibilities

• Support daily operations for all contracted services across assigned customer accounts.
• Perform mailroom tasks, print production, and equipment support.
• Travel to multiple customer facilities and provide operational support.

Skills

Customer service

Adaptability

Communication skills

Problem-solving

Basic math skills

Data entry

Education

High school diploma

Post-secondary education

Tools

Microsoft Word

Excel

PowerPoint

Outlook

Job description

A service management company is looking for an Area Customer Service Coordinator in Madison, WI. This role involves supporting multiple customer locations and requires strong customer service skills, reliable transportation, and the ability to adapt to different environments. Key responsibilities include operational support, mailroom services, customer communication, and compliance management. Successful candidates will have a high school diploma, relevant experience, and proficiency in Microsoft Office tools. This position requires physical activity and flexible scheduling.