Remote Travel Support Coordinator: Customer Care & Growth

Enchanted Horizons Travel; Madison (WI); Remote; USD 40,000 - 55,000; Full time

Benefits offered by this job

Comprehensive training

Flexible remote work options

Career growth opportunities

Team-oriented culture

Job summary

A travel services company based in Madison, Wisconsin is seeking a Customer Service Coordinator to enhance client experiences by assisting with travel inquiries and details coordination. The ideal candidate will possess strong communication and organizational skills. This position offers flexible remote work opportunities and focuses on providing high-quality service in a collaborative environment. Experience in customer service is preferred, and an interest in travel is a plus.

Qualifications

• Strong communication skills are essential for client interactions.
• Organizational skills are necessary to manage multiple travel requests.
• Experience in customer service and an interest in travel will enhance performance.

Responsibilities

• Communicate with clients regarding travel inquiries.
• Provide guidance on travel options and timelines.
• Coordinate reservations and ensure accuracy of details.

Skills

Excellent written and verbal communication skills

Strong organization and time-management abilities

Detail-oriented

Customer service or hospitality experience

Job description

A travel services company based in Madison, Wisconsin is seeking a Customer Service Coordinator to enhance client experiences by assisting with travel inquiries and details coordination. The ideal candidate will possess strong communication and organizational skills. This position offers flexible remote work opportunities and focuses on providing high-quality service in a collaborative environment. Experience in customer service is preferred, and an interest in travel is a plus.