Regional Office Coordinator - Patient Experience & Ops Lead

Confluent Health; East Patchogue (NY); On-site; USD 60,000 - 73,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, vision

Generous PTO

401(k) Employer Matching

Free Life Insurance

Parental Perks

Commuter Plan Access

Job summary

ACCESS PT in East Patchogue, NY is hiring a Regional Office Coordinator for the East Patchogue area. This full-time role supports multiple offices, coordinates administrative tasks, and coaches Patient Coordinators to maintain smooth operations.

Responsibilities include scheduling, travel between offices, and delivering excellent patient service. The position offers a competitive salary and strong benefits package within a patient-focused culture.

Qualifications

• 2+ years of experience in office administration.
• EMR scheduling software knowledge a plus.
• EPIC software knowledge is a plus.
• Spreadsheet and Word Processing software.

Responsibilities

• You are responsible for ensuring that the offices in which you are assigned operate smoothly and efficiently. In this role you will manage office tasks, oversee, and complete administrative tasks and are responsible for the coaching and training of Patient Coordinators.
• Ensure an amazing patient experience through friendly, enthusiastic, and professional service with all patients, team members and external partners.
• Oversee the key responsibilities of our Patient Coordinators, ensuring that procedures and processes are followed, daily administrative duties are completed.
• Manage schedules and assist in arranging coverage as needed.
• Work closely with upper management and Team Leads, providing them with updates and reports.
• This position will require travel to and from offices, meetings, etc.

Skills

Office administration

Tools

EMR scheduling software

EPIC

Spreadsheet

Word processing

Job description

ACCESS PT in East Patchogue, NY is hiring a Regional Office Coordinator for the East Patchogue area. This full-time role supports multiple offices, coordinates administrative tasks, and coaches Patient Coordinators to maintain smooth operations.

Responsibilities include scheduling, travel between offices, and delivering excellent patient service. The position offers a competitive salary and strong benefits package within a patient-focused culture.