Dental Patient Experience Coordinator

Babylon Dental Care; Village of Patchogue (NY); On-site; USD 30,307 - 38,572; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Health insurance

Paid time off

Tuition assistance

Job summary

A leading dental service provider in Patchogue, NY is looking for a Patient Coordinator to enhance patient experiences and support the front desk team. This role involves managing patient inquiries, coordinating treatment plans, and providing exceptional service in a busy environment. Ideal candidates will have strong customer service skills, experience in a dental setting, and a commitment to teamwork. Competitive pay and comprehensive benefits available.

Qualifications

• 3+ years experience in dental front desk position.
• Ability to calculate percentages accurately.
• Experience in hospitality-inspired customer service.

Responsibilities

• Coordinate patient care and treatment plans.
• Handle patient inquiries and financial responsibilities.
• Provide exceptional customer service and support.

Skills

Customer service

Empathy

Multitasking

Basic math skills

Bilingual (English/Spanish)

Education

High school diploma or equivalent

College degree (optional)

Tools

Dentrix Ascend

Job description

A leading dental service provider in Patchogue, NY is looking for a Patient Coordinator to enhance patient experiences and support the front desk team. This role involves managing patient inquiries, coordinating treatment plans, and providing exceptional service in a busy environment. Ideal candidates will have strong customer service skills, experience in a dental setting, and a commitment to teamwork. Competitive pay and comprehensive benefits available.