Regional Network Engineer – Charlotte

APM Terminals

Charlotte (NC)

Presencial

USD 90.000 - 110.000

Jornada completa

Hace 5 días

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Ventajas ofrecidas por este puesto de trabajo

Medical insurance

401(k)

Annual Bonus

Descripción de la vacante

APM Terminals in Charlotte, North Carolina is seeking a Network Engineer to provide reliable local IT support while contributing to network engineering activities across the Americas. You will support business-critical connectivity, resolve incidents, maintain network documentation, and collaborate with local users, regional and global IT teams.

The role combines hands-on troubleshooting with exposure to LAN/WAN, VPN, switching, wireless, and firewall services.

Formación

3–5 years of hands-on enterprise network support or engineering experience.
Strong knowledge of TCP/IP, subnets, DNS, VLANs, routing and switching.
Experience with Cisco or comparable enterprise networking platforms and firewall technologies.
Proficient with monitoring/diagnostic tools (SolarWinds, Zabbix, Wireshark).

Responsabilidades

Maintain network topology diagrams and IP address records.
Support LAN, WAN, Wi‑Fi, VPN, switching, firewall, and connectivity in Charlotte.
Troubleshoot network incidents using monitoring tools and logs.
Manage ServiceNow incidents and changes per ITIL practices.
Provide Level 1–2 local IT support for endpoints and Microsoft 365.
Execute firmware upgrades and vulnerability remediation with rollback procedures.
Support office and terminal projects with site surveys and documentation.